The Relationship Between Engaged Employees and Loyal Consumers
In today's digital era, distinguishing insiders and outsiders within an organization is increasingly complex. This evolving landscape presents opportunities for brand ambassadors, positioning companies to excel on social media platforms, message boards, and blogs. Engaging employees fosters an environment where they naturally become positive brand representatives in online public spaces, effectively engaging consumers. Here's a comprehensive look at the crucial relationship between engaged employees, brand, and engaged consumers, along with actionable strategies:
3 New Year’s Resolutions From Your HR Department
The top three challenges Human Resources departments across America face right now are employee turnover, employee engagement, and succession planning. All three present interesting challenges, but can be overcome if HR leaders take on the challenges with creative solutions. Let’s take a look at how HR departments can change their views on these issues to ease concerns in the new year. Consider these three New Year’s resolutions from your HR department in 2016:
Building Successful Employee Recognition
On October 29th GiftCard Partners Co-CEO Deborah Merkin joined Vicki Ravenel, VP of Business Development at Ultimate Choice and Bill Bradley, VP of Marketing and Business Development at Omega Management Group to discuss the impact employee recognition has on your consumer experience. The webcast, Employee Recognition Programs that Enrich the Customer Experience, talked to the importance of consistency, reward type and management support in building successful employee recognition. In addition, it reviewed:
Incorporate Employee Wellness and Engagement in 2 Ways
Employee wellness and engagement are hot topics in HR departments across the country. How to keep healthcare costs low and how to keep employees happy, engaged and long tenured are at the forefront of Human Resources challenges. Here are two ways to incorporate employee wellness and engagement into your program or workplace to strengthen participation across teams and hierarchies.