GiftCard Partners Blog

Increasing numbers of consumers are using their mobile devices while shopping.  In tough economic times, consumers are always looking for the best deal, and will do extra work and research to ensure that they get the best price.  Consumers are now looking for deals, coupons, rewards, and free gifts through their mobile devices.  63% of consumers asked in the 2011 Hipcricket Mobile Marketing Survey said that they had accessed a retailer's website from their mobile device, and 41% said they had done so from inside a retail store.  Mobile technology is revolutionizing the way consumers shop and receive coupons and special offers, it is even changing the way employers give out rewards and incentives. Imagine getting your holiday gift in a gift card form, right to your mobile device.   33% of consumers indicated that they would be interested in receiving special offers through their mobile device, which often includes quick response deals, deals only good for a few hours after receipt of the coupon. This statistic proves how engaged consumers are, and how even when consumers are on the go, or even at work, they are a captive audience for retailers looking to deliver coupons, offers, and even free gifts. Consumers are allowing retailers to access them on their mobile devices, which means a constant cycle of deals, coupons, and shopping.  This holiday season mobile engagement is going to play a big role in retailer success. If you use mobile retail sites or deals leave us a comment and let us know how you use them, and what advancements you would like to see in the future.  
For more information on the 2011 Hipcricket Mobile Marketing Survey, or mobile retail strategy click here.

Since employers typically renew health benefits in January, employees receive their health benefits options for 2012 around now, giving employees plenty of time to think about what they want in their health benefits plan for the coming year.  As expected employees will be facing changes, most of which include paying more and receiving less coverage.  While employers engage employees in healthy practices with rewards for healthy behaviors through health and wellness programs, health coverage still comes at a high cost, and is often an easily downsized benefit. Here are 9 tips from
GoLocal Prov in Providence, Rhode Island on how to make smart choices when choosing health benefits.

Even though it is not yet Halloween financial analysts and retail experts are already working to predict holiday spending.  With an unstable economy and uncertain times ahead most shoppers will be keeping tight budgets, and not making extravagant purchases.  According to a recent Accenture survey "One quarter of shoppers (24 percent) plan to have a 'thrifty' holiday season and one in five (18 percent) admit that they will be 'focused on necessities', just 6 percent admit to planning 'extravagant' or 'unrestrained' holiday spending." In this type of market, where consumers are being conservative with their holiday budgets gift givers want to ensure that they give "targeted" gifts.  These are gifts where the givers' dollar is stretched and the giver is sure the receiver is going to use and enjoy the gift.  Gift cards are great examples of "targeted" gifts, they are meaningful, and guaranteed to be enjoyed.  Allowing a friend or employee to enjoy dinner with their family, or to splurge on a new outfit is a win/win; a low risk purchase for the giver and a high reward for the receiver. With 43% of survey respondents claiming that they have less income than last year, and historic economic swings, it is going to be a year of low risk gift purchases. Remember the value of gift cards as you make your holiday purchases this year, whether it be for your friends, or employees.  
For more information on the recent Accenture survey click here. 

It should be no surprise that in a tough economy consumers are finally using those gift cards that are stored in their kitchen drawer (OK, that’s me), in their wallet or left on their  work-desk for a while. FirstData reported last week that closed loop gift cards (those specific a particular brand vs. credit branded) are in fact being used more due to higher prices for core consumer products. “Armed with this in-depth analysis and actual industry data provided by the 2011 Prepaid Midyear Card Performance Update, executives will have the necessary context and perspective to make better business decisions about their prepaid programs.” Gift card buyers are now also armed with what the general public wishes to consume – gift cards.
Read the report, First Data’s Executive Summary: 2011 Prepaid Midyear Gift Card Performance Update      

Another study out this week, by the Incentive Research Foundation shows again, what the GCP team has known for years, cash incentives are not always the most effective.  According to this new research non-cash incentives such as merchandise, travel, and gift cards prove more effective than cash rewards.  Employees find them to be more valuable.  They drive more competition in today's tough economy, and are viewed as a special treat, rather than cash that could be spent on bills, or groceries.  Non-cash incentives must be used for a special occasion, whether it is a trip, or "free" merchandise purchased through a gift card. The trophy value of gift cards and other non-cash incentives is also important in today's economy.  No one wants to lose their job, or feel as though their job is in danger, these kinds of incentives serve as better reinforcement of behavior than cash.  Employees take more notice of other employees receiving non-cash incentives, rather than a check that is often included in an employees regular paycheck.   So when beginning to think about end of quarter, or end of year bonuses and rewards, think outside the "cash box."  
For more information on the Incentive Research Foundation study click here.