GiftCard Partners Blog

Longtime Olympic sponsor Visa, and cell phone giant Samsung have combined forces to launch a mobile app that will allow for patrons at the 2012 London Olympics to pay for purchases with a wave of their hand. The Visa payWave technology uses Radio Frequency Identification (RFID) technology to allow consumers to pay with a wave of their mobile phone, with an approved smartphone at a specially designed mobile payment terminal. Although the technology is limited to consumers who have the approved device, this technology is believed to take less time at POS than any credit card, debit card, or cash transaction. Additionally, statistics from credit card comapnies show that consumers tend to spend more per transaction at mobile payment terminals. This technology, if it catches on from the global exposure at the 2012 Summer Games, could revolutionize payment systems. Imagine being able to redeem a gift card with a wave of your hand, instead of waiting in line to redeem your gift. The time efficiency and convenience of payment could revolutionize payments, as well as change the way consumers handle their smartphones. Phones could turn into a consumer’s, phone, computer, wallet, and bank all tucked safely into their pocket.
How do you see Contactless Payment affecting credit, debit, and gift card use going forward? For more information check out this Point of Sale News article.

Rewards are great for keeping employees engaged at work, but Josh Strok, Director of Rewards, Talent and Communication, for Towers Watson has a much broader view of how to make your rewards dollars go much further. Creating Total Rewards Optimization, which includes not only rewards benefits such as bonuses or gift cards for engagement, but combines this with other elements such as health and wellness benefits, career development opportunities, trainings, and corporate social responsibility workshops. Putting all of these elements together, Strok believes, creates a total package for employees that not only help retain them, but can be used as a competitive edge to attract employees from other competing companies. Strok believes that Total Rewards Optimization will help attract and retain top performers in a corporate climate where work hours are increasing, and will continue to do so. It is important to build your Total Rewards Optimization program not only to fit your organizations budget, but to cater to the needs and wants of your employees. For example, if you have $100 to spend on employees, would they rather that go to a reward or loyalty program or would they rather have a lower insurance deductible? Would employees rather have a stronger retirement program or a better career development program? Finding out what employees are interested in and tailoring your organizations program to employee needs is critical to the success of your program and the investment of your rewards dollars. Total Rewards Optimization is a win-win for you and your employees when implemented successfully.  
For more information about Total Rewards Optimization programs check out this Smart Business Network article.

A recent research study conducted by TNS Employee Insights shows that engaging employees at work through programs like incentive rewards and loyalty programs, can improve the overall functionality and performance of a company by 20% points. MolsonCoors found that engaged employees were five times less likely than non-engaged employees to have a safety incident and seven times less likely to have a lost-time safety incident. Using these types of programs by giving small incentives such as a small denomination gift card, or larger gifts for bigger workplace milestones makes employees feel noticed. Employees who are engaged at work feel as though they have a meaningful voice within the organization, and recognize effective leadership more readily. They feel as though they are being noticed, invested in, and guided professionally. Employees who feel engaged are also more productive, which leads to greater company revenues and 87% reduction in likelihood of employee departure. Here are four ways to invest in employee engagement and increase performance. 1.    Link employee engagement to business objectives and measures of effectiveness. The more substantial the direct connection the more clearly employees can view their role. 2.    Invest in employee programs specifically designed to increase engagement by supporting business objectives. 3.    Establish a system of measuring engagement and the effectiveness of these programs. Getting employee feedback about the programs is the best way to gauge their success. 4.    Make adjustments based on the discernible results. Maintaining flexibility in employee engagement programming is key to a positive outcome for both employees and the employer.  
For more information on engaging your employees to improve your company's performance check out this PR Web Article in the San Francisco Chronicle.

Great bosses lead to happy, content, motivated employees. When employees feel like their boss is investing in them they are much more likely to invest more of themselves into their work, which reflects positively on the business, and the office environment. Here are 5 qualities of a remarkable boss, and how it can help your business and employee productivity.
1. Develop every employee: Provide the training, mentoring and opportunities to allow your employees to develop and grow in their roles. Implementing goal oriented incentive programs that provide rewards such as gift cards, or extra time off is a great way to provide growth opportunities while providing added incentive for employees and staying within the employer's budget.

2. Deal with problems immediately: Ignoring problems can kill team morale. Addressing problems and changing processes internally in a timely manner can be difficult and time consuming but it maintains a positive, focused atmosphere in the office, free of politics and distractions.

3. Rescue your worst employee: Work with the "weak link" on your team to try to rehabilitate their image to the rest of the team by stepping up the coaching and mentoring you provide.
4. Serve others, not yourself: Putting yourself second to your employees and acting selflessly goes a long way in your role as the supervisor. It instills greater confidence in employees and reinforces their support system within the organization which will directly increase their productivity and motivation.

5. Always remember where you came from: Spend time with your employees when presented the opportunity. Spending small moments with employees provides a unique opportunity to inspire, reassure, motivate, and even give someone hope for their professional future. The higher your station in the company the greater your responsibility is to spend time with more junior employees.  
For more information on becoming a great boss and how to inspire your employees check out the Inc. article.