Giving Credit Only When it is Due
4 Ways to Improving Employee Satisfaction Through Engagement
A recent research study conducted by TNS Employee Insights shows that engaging employees at work through programs like incentive rewards and loyalty programs, can improve the overall functionality and performance of a company by 20% points. MolsonCoors found that engaged employees were five times less likely than non-engaged employees to have a safety incident and seven times less likely to have a lost-time safety incident. Using these types of programs by giving small incentives such as a small denomination gift card, or larger gifts for bigger workplace milestones makes employees feel noticed. Employees who are engaged at work feel as though they have a meaningful voice within the organization, and recognize effective leadership more readily. They feel as though they are being noticed, invested in, and guided professionally. Employees who feel engaged are also more productive, which leads to greater company revenues and 87% reduction in likelihood of employee departure. Here are four ways to invest in employee engagement and increase performance. 1. Link employee engagement to business objectives and measures of effectiveness. The more substantial the direct connection the more clearly employees can view their role. 2. Invest in employee programs specifically designed to increase engagement by supporting business objectives. 3. Establish a system of measuring engagement and the effectiveness of these programs. Getting employee feedback about the programs is the best way to gauge their success. 4. Make adjustments based on the discernible results. Maintaining flexibility in employee engagement programming is key to a positive outcome for both employees and the employer.
For more information on engaging your employees to improve your company's performance check out this PR Web Article in the San Francisco Chronicle.
5 Qualities of a Remarkable Boss
Great bosses lead to happy, content, motivated employees. When employees feel like their boss is investing in them they are much more likely to invest more of themselves into their work, which reflects positively on the business, and the office environment. Here are 5 qualities of a remarkable boss, and how it can help your business and employee productivity.
1. Develop every employee: Provide the training, mentoring and opportunities to allow your employees to develop and grow in their roles. Implementing goal oriented incentive programs that provide rewards such as gift cards, or extra time off is a great way to provide growth opportunities while providing added incentive for employees and staying within the employer's budget.
2. Deal with problems immediately: Ignoring problems can kill team morale. Addressing problems and changing processes internally in a timely manner can be difficult and time consuming but it maintains a positive, focused atmosphere in the office, free of politics and distractions.
3. Rescue your worst employee: Work with the "weak link" on your team to try to rehabilitate their image to the rest of the team by stepping up the coaching and mentoring you provide.
4. Serve others, not yourself: Putting yourself second to your employees and acting selflessly goes a long way in your role as the supervisor. It instills greater confidence in employees and reinforces their support system within the organization which will directly increase their productivity and motivation.
5. Always remember where you came from: Spend time with your employees when presented the opportunity. Spending small moments with employees provides a unique opportunity to inspire, reassure, motivate, and even give someone hope for their professional future. The higher your station in the company the greater your responsibility is to spend time with more junior employees.
For more information on becoming a great boss and how to inspire your employees check out the Inc. article.
Gamification Keeps Employees Engaged and Brand Image Strong
According to Gartner Inc., of Stamford, CT 70% of the top 2,000 publicly held companies will use game-like applications to engage and reward their employees by 2014. Gamification is changing the employee engagement and rewards landscape. Gamifying employee rewards falls in line with social media and the concept of social sharing to create brand awareness and positive brand image. Whether applications are used internally, based on employee performance or externally, rewarding employees for promoting the company and bringing in referral traffic, the trend is growing. Gamification can reward employees in a number of ways. Some applications are designed for employees to accrue points for larger rewards, but others reward employees more frequently with smaller rewards such as gift cards to a choice of retialers, allowing the employee to essentially choose their own gift. The combination of the social component of game-like applications and the rewards employees work toward through the use of the applications makes gamifying employee engagement productive for both the employer and employee.
For more information on gamification and to check out some existing examples check out this article in "Entrepreneur."
Keeping Meaning in Rewards
Rewarding employees can become trite and lose its meaning. Sometimes coming up with interesting ways to recognize exceptional employees like presenting a public reward or giving an innovative gift such as a gift card, instead of cash can make the reward more meaningful. Here are a few quick criteria for keeping meaning in your employee rewards program.