GiftCard Partners Blog

As the holiday season approaches, companies are gearing up to show appreciation to their employees and clients. Gift cards have long been a favorite for corporate holiday gifting due to their flexibility, ease of use, and broad appeal. According to a recent survey, corporate gift recipients prefer to receive gift cards as their #1 choice. 

Special thanks to Jim Schulz of Travel Tags, Inc. and Rich Olson of Optimum Card Solutions, LLC, who generously shared their insights and experiences for this blog post. Your valuable contributions have enriched the content and provided readers with a deeper understanding of the subject matter. 

Whether it’s an academic study or a commercial focus group, it's critical to recruit and maintain the right audience to ensure statistical significance to support a hypothesis or represent a buying group. The most straightforward way to recruit and maintain that audience is through incentives.  

Customer service is often associated with long hold times, complicated solutions and an overall bad experience for customers. These interactions are crucial moments in the customer journey that can make or break a relationship, so turning a negative into a positive can increase lifetime customer value exponentially.

When considering how to improve customer service, gift cards are a great way to integrate rewards into your service experience and leave customers with positive memory of their interaction. This blog will outline how integrating gift cards into customer service programs can help enhance customer experience, boost loyalty and retention, build positive associations with customer support and improve the overall customer experience.

Maintaining an engaged workforce is top of mind for many employers in today’s competitive job market. Implementing effective employee reward and incentive programs with gift cards is a flexible, easy way to keep employees happy and provide positive reinforcement that fits any budget. When selecting the gift cards to use in your program you can select either prepaid cards or branded gift cards. Prepaid cards are retailer agnostic and come primarily from VISA^® and Mastercard^® while branded gift cards are usable at one specific retailer. Both products offer flexibility, easy delivery and convenience for program administrators and program participants alike.