Mobile Banking is changing consumers' relationship with their money
The latest analytics from comScore Inc. indicate that the number of consumers using mobile online banking has increased 45% since one year ago. This staggering number is proving the shift to mobile technology use is growing, and most importantly, that consumers are beginning to trust mobile technology more as it continues to develop. Upon the initial introduction of mobile financial applications the majority of consumers indicated through various surveys and studies that they used mobile technology, but would not do so for banking or financial purposes. Having a trusting consumer base has caused a massive growth in mobile banking, which could also mean big changes for gift card usage and receipt of employee rewards. Imagine getting a spot reward, gift card from your boss for doing well on a big project, and having it download right to your phone. Or having your year end bonus go into your checking account and being able to move that money around on your way to buy your holiday gifts. Mobile banking is changing the way people handle their money. How will it change your financial attitudes? Do you trust mobile banking?
For more information on the latest comScore Inc. analysis click here.
Mobile Retail: Combining in-store and online shopping
Increasing numbers of consumers are using their mobile devices while shopping. In tough economic times, consumers are always looking for the best deal, and will do extra work and research to ensure that they get the best price. Consumers are now looking for deals, coupons, rewards, and free gifts through their mobile devices. 63% of consumers asked in the 2011 Hipcricket Mobile Marketing Survey said that they had accessed a retailer's website from their mobile device, and 41% said they had done so from inside a retail store. Mobile technology is revolutionizing the way consumers shop and receive coupons and special offers, it is even changing the way employers give out rewards and incentives. Imagine getting your holiday gift in a gift card form, right to your mobile device. 33% of consumers indicated that they would be interested in receiving special offers through their mobile device, which often includes quick response deals, deals only good for a few hours after receipt of the coupon. This statistic proves how engaged consumers are, and how even when consumers are on the go, or even at work, they are a captive audience for retailers looking to deliver coupons, offers, and even free gifts. Consumers are allowing retailers to access them on their mobile devices, which means a constant cycle of deals, coupons, and shopping. This holiday season mobile engagement is going to play a big role in retailer success. If you use mobile retail sites or deals leave us a comment and let us know how you use them, and what advancements you would like to see in the future.
For more information on the 2011 Hipcricket Mobile Marketing Survey, or mobile retail strategy click here.
The Home Depot’s Gift Card Strategy Advice
It’s holiday corporate gift giving season and gift card promotion time, but some retailers aren’t losing track of their long term goals and strategies. Forbes.com presents The Home Depot’s advice to retailers and merchants on developing their gift card strategy, including their placement in B2B programs like corporate incentive programs, the importance of personalization, promoting eGift Cards, mobile and social channels, and more. GiftCard Partners is always proud to bring you examples of who is doing B2B gift cards right! Read on to discover
The Home Depot’s best in breed advice for gift card strategies. Source: Forbes.com MarketShare
"Careful" "Controlled" Holiday Spending to Come
Even though it is not yet Halloween financial analysts and retail experts are already working to predict holiday spending. With an unstable economy and uncertain times ahead most shoppers will be keeping tight budgets, and not making extravagant purchases. According to a recent Accenture survey "One quarter of shoppers (24 percent) plan to have a 'thrifty' holiday season and one in five (18 percent) admit that they will be 'focused on necessities', just 6 percent admit to planning 'extravagant' or 'unrestrained' holiday spending." In this type of market, where consumers are being conservative with their holiday budgets gift givers want to ensure that they give "targeted" gifts. These are gifts where the givers' dollar is stretched and the giver is sure the receiver is going to use and enjoy the gift. Gift cards are great examples of "targeted" gifts, they are meaningful, and guaranteed to be enjoyed. Allowing a friend or employee to enjoy dinner with their family, or to splurge on a new outfit is a win/win; a low risk purchase for the giver and a high reward for the receiver. With 43% of survey respondents claiming that they have less income than last year, and historic economic swings, it is going to be a year of low risk gift purchases. Remember the value of gift cards as you make your holiday purchases this year, whether it be for your friends, or employees.
For more information on the recent Accenture survey click here.
Health and Wellness Employer Gift Card Successes
You spoke and we listened. We’re gathering and publishing results of our 2011 Gift Card Usage Survey and we’ll be including success stories in each eNews. Health and Wellness Incentives Wellness incentives have become good business. They reduce health care costs for employers and increase employee productivity. To enhance participation, rewards are given to employees for filling out HRA’s (Health Risk Assessments). HRA’s are used to assess the lifestyle risk behaviors of individuals as part of the annual Periodic Health Assessment, work-site wellness program, or other community health activities. Health and Wellness Programs are measurable; rewards can be given via a points system or for participating in healthy activities like joining a gym, or for achieving healthful milestones like losing weight, decreasing blood pressure or taking daily walks during breaks. Here are a few ways that our survey respondents are using gift cards to engage, motivate and reward: