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Lead Smart and Get the Most from Your Existing Talent

Many organizations take a "grocery shopping" approach to finding talent. They continuously look to cultivate new resources to fuel growth. This approach can and does work, but it may not be the most cost-effective or growth-effective strategy. Challenging both your organization's management, and its employees to dig deeper into their capabilities and potential, given the intelligence of the current human resource pool, and the learning and development provided by the organization, can save your organization thousands of dollars in salary costs. Setting goals to reach a higher potential, whether it is that of a smaller team, or across the organization, will motivate employees to work towards internal growth. A fraction of the potential salary money saved can be used to provide rewards for the group that reached their goal. They can be rewarded with intangibles, such as an extra day off, or they can be rewarded with a small gift, such as a
Cheesecake Factory gift card, so they can enjoy a nice meal with the family, courtesy of their employer. Leading with an internal growth strategy, rather than raising your organization's head count can be a great learning experience for your employees, and a great money saver for your organization. That kind of smart leadership can help you maximize the investment in your employees, while making sure they feel their worth and importance to the organization.
For more information on leading smart, and using internal growth tactics check out this article in Harvard Business Journal.

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How to Bring Wellness to Your Workplace

Loking to learn how to bring wellness to your workplace, looking for the latest corporate health trends, or how to motivate and
reward your employees?
Check our this month’s Incentive and Wellness eNewsletter for the latest tips, trends, and research for how to make your workplace more efficient and productive. The incentive and wellness landscape is ever changing.
Click here to register for our eNews, you can unsubscribe at any time.

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Employers Using Incentives to Improve Organizational Health

vAs employers continue to try to control costs of health insurance benefits they are turning to incentives more and more frequently for their Health & Wellness programs. Incentives motivate employees to evaluate and improve their health, which obviously benefits employees and simultaneously helps lower costs for employers. Aon Hewitt’s recent survey of nearly 2,000 U.S. employers, their combined 20 million U.S. employees and their dependents found that 84% of employers offer employees incentives for participating in a health risk questionnaire (HRQ) and 64 percent offer incentives for biometric screenings to help employees evaluate their health status. 51% of employers provide incentives for participation in health and wellness improvement programs as well. The incentives used here do not need to be big, but rather need to be meaningful. Helping employees maintain their health and reach new health goals can be as simple as offering 
a gift cards to 
CVS/Pharmacy or GNC. A small investment such as this easily provides noticeable ROI  to employers and employees feel support from their employer;
,that their employer cares about them as a person, not just a part of the organization. Bettering your employees' health can often better your bottom line.  
For more information on Aon Hewitt's survey on Health and Wellness Incentives check out this article from Insurance Journal.

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3 Keys to Building Trust

Trust is crucial to the success of your company, and the satisfaction of your employees. Companies where there is trust between management and staff are more successful, produce more valuable stock, and have more successful employees. Here are 3 key ways to building trust with your staff:
Involve employees in decisions that affect them. This shows that you trust your employees capability. This does not mean that you need to pull everyone in on every minute decision. However, involved people in decision making that is going to have an affect on their work responsibility, even if they do not make the final decision, shows management's confidence in employees ability.
Be transparent and consistent in your actions. This shows reliability to employees. It allows employees to understand management patterns and thought processes.
Pay attention to relationships. Employers understanding what employees want is critical. The connection between employees and managers often dictates how engaged and satisfied employees are, and maintaining that relationship should be one of management's top priorities to ensure success.

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Blow the Dust off Your Customer Loyalty Program & Make It Shine

Do you remember that Customer Loyalty Program your company has in place? Oh that’s right I think Bob’s looking into that every other Thursday. Well it’s time to take it to the next level, it could be the difference between having a successful year that’s one for the books and barely making it through. Entrepreneur released an article explaining the importance of a Customer Loyalty Program and how it is more valuable than ever “in this age of social connectivity.” Word-of-mouth has gone to a whole new level…and spreads like wildfire. It’s important to invest financial resources into making your current customers feel appreciated, after all they could end up being a spokesperson for your company or for your competitor. The article highlights 5 ways to improve your Customer Loyalty Program. Here’s a couple that caught our eye:
Refresh the ‘Thank You’- Give your 'Thank You’ a facelift, after all it’s seen by all of your customers. Entrepreneur states, “…ideas for improvement include lacing in a promotion to instigate immediate action…” Why not offer gift cards to new customers to show that you appreciate their business, whether it’s to
SUBWAY for a healthy lunch or family night at
Boston Market they're sure to be grateful.
Improve your feedback channel- Most company’s don’t realize how critical your customer feedback can be. Make sure that you are getting relevant information and turning it around to give your customers the best experience they can have. *Tip: Maybe you understand the importance of customer feedback and find it hard to pry it out of your customers? I smell an incentive. Try rewarding them with gift cards to their favorite restaurant or clothing store! To find out more ways to kick start your Customer Engagement Program check out
5 Ways to Take Customer Loyalty to the Next Level here.

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