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NPR's: New Jersey Law Causes Companies To Pull Gift Cards by Joel Rose

American Express has taken a landmark step in their fight to oppose the New Jersey law that would allow the state to claim unused gift card balances after two years. A recent National Public Radio (NPR) broadcast discussed Amex’s gift card product pull from shelves, and also noted Blackhawk’s threat to pull their 3
rd party gift and prepaid cards. InComm, the other major 3rd party gift card play is also planning to follow suit.
Listen to NPR's Morning Edition interview.

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Industry Giants Combine for Contactless Payments during London 2012 Olympics

Longtime Olympic sponsor Visa, and cell phone giant Samsung have combined forces to launch a mobile app that will allow for patrons at the 2012 London Olympics to pay for purchases with a wave of their hand. The Visa payWave technology uses Radio Frequency Identification (RFID) technology to allow consumers to pay with a wave of their mobile phone, with an approved smartphone at a specially designed mobile payment terminal. Although the technology is limited to consumers who have the approved device, this technology is believed to take less time at POS than any credit card, debit card, or cash transaction. Additionally, statistics from credit card comapnies show that consumers tend to spend more per transaction at mobile payment terminals. This technology, if it catches on from the global exposure at the 2012 Summer Games, could revolutionize payment systems. Imagine being able to redeem a gift card with a wave of your hand, instead of waiting in line to redeem your gift. The time efficiency and convenience of payment could revolutionize payments, as well as change the way consumers handle their smartphones. Phones could turn into a consumer’s, phone, computer, wallet, and bank all tucked safely into their pocket.
How do you see Contactless Payment affecting credit, debit, and gift card use going forward? For more information check out this Point of Sale News article.

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The History of Prepaid Infographic

Thank you to the Prepaid Expo for bringing us this interesting infographic, which was commissioned by CoreCard®. The History of Prepaid Infographic highlights the progression of Prepaid, starting in the 1970’s and heading into predictions for 2013. The future of prepaid is not just about spending and consumerism; prepaid will thrive in government and healthcare sectors via benefit payment programs.

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Creating Total Rewards Optimization within your organization

Rewards are great for keeping employees engaged at work, but Josh Strok, Director of Rewards, Talent and Communication, for Towers Watson has a much broader view of how to make your rewards dollars go much further. Creating Total Rewards Optimization, which includes not only rewards benefits such as bonuses or gift cards for engagement, but combines this with other elements such as health and wellness benefits, career development opportunities, trainings, and corporate social responsibility workshops. Putting all of these elements together, Strok believes, creates a total package for employees that not only help retain them, but can be used as a competitive edge to attract employees from other competing companies. Strok believes that Total Rewards Optimization will help attract and retain top performers in a corporate climate where work hours are increasing, and will continue to do so. It is important to build your Total Rewards Optimization program not only to fit your organizations budget, but to cater to the needs and wants of your employees. For example, if you have $100 to spend on employees, would they rather that go to a reward or loyalty program or would they rather have a lower insurance deductible? Would employees rather have a stronger retirement program or a better career development program? Finding out what employees are interested in and tailoring your organizations program to employee needs is critical to the success of your program and the investment of your rewards dollars. Total Rewards Optimization is a win-win for you and your employees when implemented successfully.  
For more information about Total Rewards Optimization programs check out this Smart Business Network article.

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Giving Credit Only When it is Due

Rewarding employees for desired behavior is essential to keeping employees engaged and happy at work. When to reward employees and for what is important, so rewards remain a special occurrence and not something that can be achieved easily or often. Maintaining trophy value, even for small rewards like a small denomination gift card, is what makes rewards programs work. Here are some occurrences of when employees should be rewarded.
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