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3 Keys to Building Trust

Trust is crucial to the success of your company, and the satisfaction of your employees. Companies where there is trust between management and staff are more successful, produce more valuable stock, and have more successful employees. Here are 3 key ways to building trust with your staff:
Involve employees in decisions that affect them. This shows that you trust your employees capability. This does not mean that you need to pull everyone in on every minute decision. However, involved people in decision making that is going to have an affect on their work responsibility, even if they do not make the final decision, shows management's confidence in employees ability.
Be transparent and consistent in your actions. This shows reliability to employees. It allows employees to understand management patterns and thought processes.
Pay attention to relationships. Employers understanding what employees want is critical. The connection between employees and managers often dictates how engaged and satisfied employees are, and maintaining that relationship should be one of management's top priorities to ensure success.

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Customer Care. Loyalty Programs and the New Strategic Imperative

Games in the Workplace Motivate Your Employees

Using gamification as a tool for employee motivation is a fairly new strategy, but continues to prove its effectiveness in many different applications. Gamification can be used for Health and Wellness programs, to motivate a company to complete a specific goal, or as a running motivator to balance the seriousness of the workplace with some old-fashioned competition and non-disruptive social interaction. Keeping gaming in the workplace up to date, simple, and competitive are the most important, and often challenging aspects of this type of reward and recognition program. Gaming is not as effective or engaging if employees cannot view the standings and identify their competition continuously. Gamification of employee engagement can also help create a model for future engagement efforts. Since the game takes feedback from employees it creates incredibly useful data on how to engage your specific employees and what will get them excited about work, the competition, and socializing with their co-workers. This data can hel pemployers decide how to spend their rewards budget. Whether your workforce is interested in extra vacation time, a gift card to a favorite restaurant, or another type of reward the gaming data will help you determine how best to reward your employees. Gamification provides incredible ROI because it solicits a consistent feedback loop from employees to management and helps to retain employees and keep them satisfied in their professional setting. How do you use gamification in your rewards program?
For more information on gaming in the workplace check out this article from Mashable.

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Employees Look for Carrot Based Health and Wellness Programs

According to a new survey performed by the National Business Group on Health employees are excited and engaged in Health and Wellness programs that offer carrot rewards for fitness and health goals reached. The same survey also indicated that employees are significantly less engaged in Health and Wellness programs that raise employee health contributions if fitness goals are not met. The survey from NBGH indicates 80% of employees endorse carrot based wellness programs, while only 29% endorse stick based programs. These survey results are further proof that using a positive reard system is going to provide lower health costs for your company, and healthier happier employees who feel the support of their employer in their personal wellness plan. Providing even small denomination gift cards for retailers such as GNC, or the
CVS/Pharmacy Select Card that only debits on healthy items will help employees reach their goals and provide the carrot reward they need to feel the cooperation from their employer. Providing carrots are a low-cost, high ROI way to manage health care costs and keep employees healthy and satisfied in their jobs.
For more information on the National Business Group on Health survey check out this article from BusinessInsurance.com.

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Commercial Cleaning & Janitorial: How to Retain Employees & Customers

The challenges in the commercial cleaning industry are many. Service providers, also known as “janitors” are often considered by employers to require “low skill” and little to no industry specific education. These circumstances often lead to the lack of motivation for cleaning service providers which can result in high employee turnover, and higher than desirable expenses. What can commercial cleaning and janitorial companies do about this? Here are a few ideas:

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