Feedback Motivates Employees
3 Signs of a Truly Loyal Employee
- They dissent and disagree: This seems counter-intuitive to employee loyalty, but an employee who can give honest opinions for the sake of building the team and making it better is more valuable than an employee that keeps quiet. Reward employees for making bold statements if it helps the company. Spot rewards for taking the risk, like a small denomination gift card to Speedway, 1-800-Flowers or
The Limited is a great way to reinforce important, but perceived high risk behavior. - They support the company in public: Everyone wants their fights and disagreements to stay behind closed doors. No matter what an employee thinks and says internally, to the outside world they show their appreciation with praise for the work environment and share knowledgeable facts about the company and products.
- They praise their peers: Peer-to-peer recognition programs are important and empowering. Peer recognition helps employees get to know each other and bond, while helping each other be and do the best they can. Encourage it by letting employees allot points to each other for later rewards.
Gamification Boosts Employee Engagement
We have talked quite a bit about gamification for all kinds of employee incentives in this space. But this is
big news. Adding gamification to an employee engagement strategy alone raises overall employee engagement by 29%. To quantify that in popular social media standards
, gamification raises social sharing on Facebook and Twitter by 22% and raises content exploration by 68% according to VentureBeat. So now that we know it works, and before everyone rushes to implement gamification and peer recognition programs
, it is important to understand
how gamification can raise the bar on your employee engagement initiatives. Gamification builds personal connections. In order for employees to compete against each other and recognize each other's accomplishments and good work
, they have to get to know each other. It is those relationships and increased peer interaction that keeps employees engaged at work. It also keeps them happy and loyal, so implementing gamification can be a great way to maintain a positive, productive and healthy work environment.
For more information on implementing gamification for increased employee engagement check out this article from Maritz Motivation Solutions.
10 Ways Technology Enables Customer Loyalty
Achieving customer loyalty is no doubt one of the biggest challenges our clients face…it’s a moving target. Not only are consumer needs evolving by the day, but retail marketing is impacted by new consumer technologies, for online and brick-and-mortar buying. We have a general picture of how technology is effecting our brand content flow, buying experience, and rewards and loyalty – we are consumers ourselves and we participate in one or all of these brand experiences every day. But how are these technologies effecting our clients? They are retailers and merchants who partner with us to promote their gift cards in programs such as customer loyalty, engagement, and rewards. They are on the front lines of technology evolution, retail marketing, and customer loyalty and engagement and their challenges are multiplied by selling in the B2B marketplace. Check out the
Ten Ways Technology Can Enable Customer Loyalty Infographic posted on the Huffington Post online.
