GiftCard Partners Blog

The Citi Thank You Program is revolutionizing the use of rewards points. Imagine being able to share points with your friends to save up for a get-away weekend, or save up points with one friend for another friends' birthday present. Many people pool points for gift cards from retailers who partner with Citi to make their gift cards available through the Citi ThankYou program such as CVS/Pharmacy and Charming Shoppes stores. This allows consumers to use points for gift cards for themselves, or to use as gifts, giving the recipient of the gift a chance to choose their own gift. You could even pool points with friends and family to make a group contribution to a good cause. Well, now you can. The new Citi ThankYou Point Sharing App on Facebook allows groups of friends to pool points in order to redeem the value of the points for a bigger reward. This app is the beginning of a revolution in monetizing social media. This app is allowing users to move assets and share funds through Facebook, a social media platform. This app will soon promote itself, benefiting not just the Citi ThankYou Program, but its users and potential users as well. The more people use the Point Sharing App, the more people will post on Facebook about it, making the App and its use go viral across the platform. A rewards program that rewards itself, an incentive social media innovation.
For more information on the Citi ThankYou Points Sharing App check out the pymnts.com article.

As we enter the new year everyone is trying to maintain a healthier lifestyle, or shed those holiday pounds. Employees returning to work in the new year find their employer's health and wellness program to be beneficial, these programs work because they hold employees accountable for their behavior. Based on a new industry study 78% of employers offering wellness programs are using metrics, such as biometric testing or health risk assessments to make employees aware of their health status. This testing is meant as a tool to reward employees who improve their health, and penalize employees who consistently make bad health choices. Gift cards are a great way to reward employees for healthy choices. Retail outlets such as CVS/Pharmacy, which can help employees along their road to wellness, further encourage the desired behavior. These employee decisions affect the employers health care costs and so to ring in the new year employees are going to be increasingly held accountable for their health and wellness choices.  
To read more about trends in employee responsibility in health and wellness programs check out the Columbus Dispatch story.

Incentives within workplace safety programs have long been central to engaging employees in achieving and promoting an optimally safe work environment. However, learnings over time have led to debate about HOW to incent properly, whether it be with gift cards, merchandise or travel. Promoting not only safe behaviors, but also creating a safe environment to report unsafe behaviors, is critical to the long term success of a safe workplace. Some look to incentive companies like TharpeRobbins to create their workplace safety programs. These companies help define ideal, safe working environments and behaviors and they roll out programs like “Safe Work and Safe Driver Programs”. These programs promote and work towards accident-free workplaces through recognition and rewards via point systems. A recent
Incentive Magazine article, noted that “During the announcement of the new programs, TharpeRobbins put the reality of workplace safety into context with some financial statistics from the National Safety Council 1: *         There are 3.8 million workplace injuries in the US each year *         90,000 of those injuries cause permanent disabilities *         The average cost per injury: $28,000, adding up to $130 billion for the country overall So, there is a lot of cash at risk for companies to get their safety programs “right” and to do it right, it means creating an incentive program for the long term. Organizations like The National Safety Council support the use of incentives to promote a safer workplace, as long as the program goes “beyond the gift cards and improved performance indicators” to ensure that unreported injuries aren’t on the rise. They say, “Incentive programs can enhance established occupational safety programs but should not be considered an easy fix to underlying safety problems”. 2 OSHA also stands strong on the incentive debate, challenging companies to not just institute a safety rewards program, but be sure they aren’t based primarily on injury and illness numbers. Successful programs  weigh heavily on promoting proper reporting of injuries, without the risk of retribution or loss of incentives. Some food for thought for your creating or improving your workplace safety incentive program for 2012. Sources: 1.      
Incentive Magazine: TharpeRobbins Rolls Out Safety Incentive Programs 2.     
National Safety Council: What's your reward? The debate over incentive programs

Loyalty Programs are an important facet of the incentive industry for B2B gift cards or buying gift cards in bulk. Gift cards have been touted as one of the most coveted gifts in universe (well, pretty much). Are you offering gift cards for reward points as a way to keep your loyalty program alive with customers? In a recent article “5 Ways to Keep Loyalty Points from Expiring”, it’s noted that the massive quantities of rewards points that consumers hold “has created a headache for the companies that offer them”.  BUT – aren’t these “loads of points” also an opportunity for loyalty programs to try to engage customers 1 last time? Will offering highly coveted gift cards for points get these folks back in the game? Surely the engaged customer is more valuable than the dormant one. This article highlights great ways for consumers to keep their points in play, but these tactics should also be looked at as strategies, by the programs themselves, to promote the ongoing use of their program. Consumer or program provider…
take a look at these loyalty program strategies for the new year. Source:
The Toronto Star:
5 Ways to Keep Loyalty Points from Expiring

GCP serves many kinds of incentive and gift card programs, including corporate health & wellness programs, workplace safety programs, employee motivation and recognition, benefits and sales incentives, and customer loyalty and rewards programs. This white paper is the result of a comprehensive survey and includes gift card usage success stories offered by HR professionals, sales managers, healthcare administrators, non-profit organization managers, and more. You will find this report full of innovative ways to incent and reward your employees, partners, customers, and volunteers to incentivize and build loyalty.
Click here to visit GCP’s 2011 Gift Card Usage Whitepaper page to download