Great Workplaces on the Rise
We are entering an age of great workplaces. A job is no longer just a job, but a good fit in environment and skills between employer and employee. Due to more transparency given by employers and more trust in the employee/employer relationships employees are happier in their workplace. What does this mean? Generally, it means better business results. Awesome, right?
5 Steps to a Successful Employee Wellness Program
An employee wellness program is a great way to boost employee health and increase the organization's bottom line. Here are five key steps to make sure your employee wellness program is as successful as it can be through the end of 2014 and the beginning of 2015.
64% of employees do not feel that they have a strong work culture
Moments of recognition are powerful, they give us a feeling of purpose, a sense of accomplishment and an undeniable drive to produce our best work. Recognition is continuously proven to motivate employees by allowing them to see and feel their personal value.
Three T's to Arm Your Front Line Associates
Sometimes in the enormity of running a retail operation it's easy forget about the front line employees. These are usually the hourly wage earners who may not be the most senior employees but are the employees who have the most impact on consumer experience and can dictate how loyal your customers are. Here are 3 key components to arm your front line associates with to ensure your consumers expectations are fully met. 1.
Tools. Give store associates the tools they need to be successful. This may mean arming them with a tablet with inventory software or ensuring there is an extra manager on duty during your busiest days to keep things running smoothly. 2.
Technology. In today's ever evolving retail landscape this could mean a number of different things. It could mean having mobile devices on the floor in places where beacons are pushing messages to consumers, or having associates armed with tablets to execute mobile checkouts in areas other than the traditional cash registers. But remember it's not all about having the latest and greatest technologies. Find out what spots are weak or need improving on and the right kinds of gadgets that can help improve these areas to see success. 3.
Training. The most important thing to arm store associates with is knowledge. Equip them with the know-how to handle any situation. This builds confidence and autonomy that is usually more valuable in situational problem solving than any piece of technology or tool.
For more information on how to arm your front line store associates with the three T's and beyond head over to Loyalty360.
