Workplace Gift Cards, the Answer to Business Lunch Meetings
Sending employees out for business lunches or dinners is a great way to offer some flexibility and change of atmosphere to employees. Help them get out of the office, put them in a neutral and more personal setting, and new ideas will flow. However, the moment the check comes so does that awkward question of who picks up the tab?
Top 10 Trends for Employee Recognition in 2013
Mobile recognition, Social, Interactive, Green…there are many key initiatives rolled up in Roy Saunderson’s Top 10 Trends for Employee Recognition in 2013, but he shows us that it’s not just important to identify the trends, but to also put them in context. It’s not surprising to see gift cards rank in top recognition trends for the new year, but Roy shares his insights around making recognition and incentives meaningful for the employee.
“6. Give me the cards I want." Employees will no longer be satisfied with mainstay gift cards from big box stores and established suppliers. Employees will demand to receive customized cards from meaningful places they prefer and not just what the employer deems everyone should get.” This bodes well for GCP’s strategy of bringing the most wanted gift card brands to employers for recognition rewards and incentives. It forces employers to not just toss a cash equivalent gift card at an employee, but to be thoughtful about the gift. Give gift cards to great restaurants so your employees take their families to dinner, pharmacy gift cards so families can be proactive with healthful and personal care purchases, retail apparel gift cards…often a real treat.
Check out the rest of Incentive’s Top 10 Trends for Employee Recognition in 2013
4 Ways to Maintain Employee Engagement through Communication
Maintaining open communication with employees is crucial to a positive working environment and and engaging employees in the job roles. Creating open communication is a way to be open and honest with your employees, which provides them with meaning and a clear purpose for even seemingly mundane everyday tasks. Making employees feel a part of something greater than themselves is an easy and cost-free way to engage and retain employees. Providing a constant information flow both to and from employees regarding goals, company vision, desired company cultural aspects, and individual and team objectives are some of the ways to keep employees engaged. Also, communicating rewards and recognition for accomplishments of goals or exceptional contributions to the company are equally important. Rewards do not have to be big, small denomination gift cards and a team email is a great way to reward an employee's accomplishment, and recognize the accomplishment among the employee's peers. How do you communicate with your employees? How do you think your organization could improve their employee communication?
Blow the Dust off Your Customer Loyalty Program & Make It Shine
Do you remember that Customer Loyalty Program your company has in place? Oh that’s right I think Bob’s looking into that every other Thursday. Well it’s time to take it to the next level, it could be the difference between having a successful year that’s one for the books and barely making it through. Entrepreneur released an article explaining the importance of a Customer Loyalty Program and how it is more valuable than ever “in this age of social connectivity.” Word-of-mouth has gone to a whole new level…and spreads like wildfire. It’s important to invest financial resources into making your current customers feel appreciated, after all they could end up being a spokesperson for your company or for your competitor. The article highlights 5 ways to improve your Customer Loyalty Program. Here’s a couple that caught our eye:
Refresh the ‘Thank You’- Give your 'Thank You’ a facelift, after all it’s seen by all of your customers. Entrepreneur states, “…ideas for improvement include lacing in a promotion to instigate immediate action…” Why not offer gift cards to new customers to show that you appreciate their business, whether it’s to
SUBWAY for a healthy lunch or family night at
Boston Market they're sure to be grateful.
Improve your feedback channel- Most company’s don’t realize how critical your customer feedback can be. Make sure that you are getting relevant information and turning it around to give your customers the best experience they can have. *Tip: Maybe you understand the importance of customer feedback and find it hard to pry it out of your customers? I smell an incentive. Try rewarding them with gift cards to their favorite restaurant or clothing store! To find out more ways to kick start your Customer Engagement Program check out
5 Ways to Take Customer Loyalty to the Next Level here.
Engage Effectively by Knowing What Your Employees Want
In order to effectively use an employee rewards program you have to know what will drive your employees. Knowing what is most important to your workforce is critical in motivating them to reach their maximum potential. Here are a few key factors that could drive your employees. Find out what matters most to them, and plan your employee engagement and recognition accordingly.