GiftCard Partners Blog

We’ve been writing a lot about how gamification is taking employee motivation and engagement programs by storm, but does the same People + Participation = Productivity[1] theory apply to customer loyalty and incentive programs? Destination CRM.com says YES: “The things that make games so compelling can equally make employees, partners, [and] customers addicted to your B2B or B2C offering.” And we at GCP are compelled to say YES as well with case studies like this: Samsung saw impressive boosts in their customer loyalty program via their social loyalty program, Samsung Nation. With the Badgeville gaming platform, they grew their user generated content and website traffic, but more importantly; they achieved financial results as well! “Samsung, in return, saw 66 % more users submitting 447 % more product answers on its global Web site. Even more impressive, the user-generated content prompted 34 % of users to put 224 % more items in shopping carts”, states CRM.com’s article Game On. The reward is an important aspect of any motivation and incentive program, and since these games can be played online and anywhere in the world, the rewards should also offer international value. Gift cards are a common customer loyalty reward, but onthe international front; GCP offers maxchoice international vouchers. They act like gift cards, but with even more flexibility for international customers. Check out more information on
maxchoice premium international vouchers. For more in-depth information and case studies, check out
Game On: Gamification Strategies Motivate Customer and Employee Behaviors [1]
Engagement Strategies Magazine Game Theory: People + Participation = Productivity

For many employers, making the connection between “games” at work and increased productivity can be a tough leap to make. But evidence of the success of gamification increasingly piles up and now there are many corporate success trends we can point to. Yet, the term “gamification” and the motivation technique is becoming a cornerstone of corporate and employee incentive programs. Snowfly, an employee recognition and incentive company reports over 2,700,000 hits on Google for the term, over 150 million of their corporate performance games have been played, and they expect gamification to be a 2.8 billion dollar business by 2015.1 In
Snowfly’s 16 Key Findings for Success white paper, they tout that their workplace games have a 93% participant approval rate within incentive and employee performance programs, yet the national approval average for traditional programs hovers around 45%.2 Many more key discoveries and lessons learned can be found in the
white paper. In
Incentive Research Foundation’s (IRF) recent top trends webinar, they list gamification as #4 out of their
12 Trends in Rewards and Recognition for 2012. IRF white paper outlines Gartner Group’s prediction “that by 2015, half of all managed innovation processes will include game mechanics, and that by 2014, 70% of all the Global 2000 organizations will have at least one “gamified application” in place.3 The future seems quite bright for this innovative interactive method of motivating, incenting, and rewarding. Are you using such techniques yet? Sources: 1 & 2:
Gamification after Twelve Years and 150 Million Games: 16 Key Findings for Success 3:
IRF Trends &
Gartner’s report: Gartner Says By 2015, More Than 50 Percent of Organizations That Manage Innovation Processes Will Gamify Those Processes

Does your company work in the cloud? According to a new Elance Report the number of businesses seeking to hire online contractors doubled in 2011. 83% of the small businesses surveyed by Elance said they plan to hire up to half of their workforce as virtual in the next 12 months. GiftCard Partners was built on a virtual model and has been recognized for its ability to function in alternative ways, free of the constraints of a 9-5 office atmosphere. Here are Elance's predictions for the 10 most popular online jobs going forward

SmartBlog on Leadership reports that only 1/3 of people feel that their company does a good job communicating their benefits to them…these companies are leaving a great company investment un-leveraged. The benefits and incentives, such as the voluntary health and wellness programs you offer, are a huge asset to your company not only when recruiting, but on an ongoing basis for retaining employees and maintaining employee loyalty. "Loyal employees aren’t necessarily those with the most expensive benefits. Rather, they’re employees who understand how to get the most value from their benefits because they received clear, open communication year-round. Employees who think their benefits communication educates them effectively are more satisfied and loyal: 71% are satisfied with their benefits, and 70% feel a strong sense of loyalty." states Jennifer Benz in
Why you should invest in benefits communication. Did you know that a strong benefits & incentive communication strategy could also reduce health care costs?
Click here to start improving your benefits & incentive communications for 2012.

At GCP, we typically blog about how gift cards are being used to incent and motivate employees, customers, or partners, as well as trends around incentives. However, this article by Roy Saunderson of the
Recognition Management Institute  has motivated me to highlight the importance of not just recognizing and rewarding your employees, but… inspiring them. “How do we get them to commit their hearts and spirits to the mission of the company?” Roy asks…we love his answers and we hope they inspire you to truly influence the workplace in a meaningful way all year long. Click here to read:
Incentive Magazine’s, 10 Ways to Inspire Employees at Year End