GiftCard Partners Blog

Next week at the Incentive Marketing Association Annual Summit look for GiftCard Partners' Cheif Operating Officer Deb Merkin to moderate a panel entitled: "Challenges of Moving Bulk eCerts/mCerts Through the Distribution Pipeline."  The session will discuss the challenges and benefits of eCert and mCert technology and how they can and are expanding the incentive gift card market.  Deb will be moderating a panel of industry experts in discussion on this cutting edge topic.  The session will take place on Tuesday August 9th from 1:45 until 2:45.  
For more information check out the IMA Summit schedule here.  

Every once in a while I’ve got to blog a gift card feel-good story. In Indiana, the Worth County Development Authority is offering students in the county a $75.00 gift card to help with pricey back to school expenses. The non-profit organization is donating more than 1,300 gift cards, that’s more than $100,000 worth. Back to school can be a stressful and expensive time for families; it’s nice to see this creative use of gift cards. Watch the video below:  

This is an interesting topic for our clients (retailers) to follow. When we sell our merchant client’s gift cards into the B2B sector, our client’s wish that they could “know” who the gift card users are. The customer who selects a merchant gift card as reward for doing a great job or through their credit card loyalty program are in fact consumers and therefore, potential brand advocates, and incremental new customers of the future. The consumer who redeems for a gift card is one

Working in the B2B and corporate side of the gift card industry, this story caught my eye as it’s a clear indication of the power of gift cards as a consumer promotion and spending incentive. As a wanna-be power-user of my loyalty rewards and savvy consumer, I’m drooling over this story. Here’s what Cardratings.com has to say about recent gift cards offers as loyalty rewards & credit card promotions.“Bonus offers on credit cards have never been juicier, said Cardratings.com founder Curtis Arnold, who has followed the industry for about 10 years. Arnold said he was "blown away" recently by an offer he received -- and quickly snapped up -- for the American Express Business Gold rewards card. He'll get $500 in gift cards if he charges $2,000 in the first three months, plus the card's $125 annual fee is waived for the first year.” Beyond how cool it is to get a free $500 gift card bucks, I know when I am given gift cards as an incentive or request them through my loyalty & rewards programs, I truly feel like it’s a “gift for ME”. When I receive and spend credit card style gift cards (open loop) cards, I tend to spend them on practical items, like food shopping or gas or not remember where I spent them or on what. For this reason, I much prefer closed loop or brand/retailer specific gift cards. This is likely why Amex offers gift cards from specific retailers, rather than just their own…they are much preferred by employees as incentives, loyalty rewards program users, and consumers for incentive and promotions. For more on
how credit card companies are using bonuses like gift cards to woo new customers, click here.    

This interesting Canadien article pointed out a seemingly obvious but interesting point.  As unemployment rates drop employees gain an advantage over employers in terms of the job search.  Employers find during these times of transition, when the unemployment rate is dropping and employees tend to start to look around the job market, that they need to ensure that their employees stay happy.  How to keep employees happy? Incentive programs! A poll of 429 businesses found that more often than not, business owners count on employee incentive programs to draw and maintain motivated employees.  Increased employee motivation is the top priority of 88% of respondents.  Gift cards are an incredibly effective way to motivate your employees.  They are easy to administer and use, they hold trophy value, and show true thought when given from employers to employees.  How high on your priority list is employee motivation this year? How do you incent your employees?  
For more information on employee motivation in the coming year click here.