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B2B Gift Cards and Vouchers, a Smart Corporate Trend

The UK Gift Card & Voucher Association recently announced that the sales of vouchers and gift cards increased by 9% last quarter (Q2-12), while the gift card/voucher industry as a whole has grown 5%.
GiftCard Partners believes so deeply in the corporate use of gift cards as employee incentives, like health  and wellness program incentives and sales incentives, employee rewards, and customer loyalty tools, that a growing percentage of our staff is focused on selling gift cards in bulk to the corporate channel. GiftCard Partners recently launched
maxchoice international vouchers, which offer great options to reward employees with vouchers that are redeemable at more than 1,000 top retailers throughout Europe and leisure and service providers throughout Europe, Asia and Australia. maxchoice brings you options that allow your corporate incentive program the flexibility of choice:

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How to Bring Wellness to Your Workplace

Loking to learn how to bring wellness to your workplace, looking for the latest corporate health trends, or how to motivate and
reward your employees?
Check our this month’s Incentive and Wellness eNewsletter for the latest tips, trends, and research for how to make your workplace more efficient and productive. The incentive and wellness landscape is ever changing.
Click here to register for our eNews, you can unsubscribe at any time.

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Blow the Dust off Your Customer Loyalty Program & Make It Shine

Do you remember that Customer Loyalty Program your company has in place? Oh that’s right I think Bob’s looking into that every other Thursday. Well it’s time to take it to the next level, it could be the difference between having a successful year that’s one for the books and barely making it through. Entrepreneur released an article explaining the importance of a Customer Loyalty Program and how it is more valuable than ever “in this age of social connectivity.” Word-of-mouth has gone to a whole new level…and spreads like wildfire. It’s important to invest financial resources into making your current customers feel appreciated, after all they could end up being a spokesperson for your company or for your competitor. The article highlights 5 ways to improve your Customer Loyalty Program. Here’s a couple that caught our eye:
Refresh the ‘Thank You’- Give your 'Thank You’ a facelift, after all it’s seen by all of your customers. Entrepreneur states, “…ideas for improvement include lacing in a promotion to instigate immediate action…” Why not offer gift cards to new customers to show that you appreciate their business, whether it’s to
SUBWAY for a healthy lunch or family night at
Boston Market they're sure to be grateful.
Improve your feedback channel- Most company’s don’t realize how critical your customer feedback can be. Make sure that you are getting relevant information and turning it around to give your customers the best experience they can have. *Tip: Maybe you understand the importance of customer feedback and find it hard to pry it out of your customers? I smell an incentive. Try rewarding them with gift cards to their favorite restaurant or clothing store! To find out more ways to kick start your Customer Engagement Program check out
5 Ways to Take Customer Loyalty to the Next Level here.

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Customer Care. Loyalty Programs and the New Strategic Imperative

The 3 R’s and their place in Customer Loyalty

Promo Marketing released an article this week that gave some insight into customer loyalty and the need for revolution. The simple, straight forward formula they offer does not necessarily lead you to the customer loyalty "pot of gold" but it's definitely a treasure map. Introducing, The 3 R's. Reward, Recognition, Relevance These three words should be constantly intertwined with the term customer loyalty, but how well are they being implemented? Maybe another ‘R’ word will catch your attention...Repetition. Reward, Recognition, Relevance The
Reward can be as simple as a Thank You. Thanking your customers for their loyalty to your brand or business is easy and inexpensive. Try giving them a discount, a chance to earn points, or rewarding the women in your office with a gift card to The Limited or the men in your office with a gift card to AutoZone.
Recognition is a way the show your customer that you appreciate them for choosing your brand or business when they could have just as easily gone to your competitor. Lastly,
Relevance is key. In a day in age that throws more information at customers than pick-up lines at a singles bar, you could be reaching a customer who is overwhelmed and exhausted; the last thought in their mind being to process your message. So, keep it relevant, put yourself in front of the eyes that want to see you. Don't try playing football at a baseball game. As hard as it might be to practice, quality is better than quantity in the case of customer loyalty. Remember the 3 R’s and it could put you on the track to success.
Read more on The Three ‘R’s to Successful Customer Loyalty, here.

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