Whole Foods Market Announces New Store Concept
The latest big news from Whole Foods Market isn’t just the fact that they set another sales record in the second quarter, the grocery chain also just announced that they are launching a new store concept that is specifically targeted to the Millennial shopper. The company says it is building a team that plans to focus exclusively on this new concept and is currently negotiating leases. Whole Foods Market plans to begin opening stores next year.
Consumer Mindset on Redemption & Choice in Loyalty & Incentive Programs
The better the choice, the more apt the person is to be active in the loyalty or incentive program, pursuing the desired behavior in order to earn the reward. Loyalty program participation is a problem for many companies. According to the Colloquy Loyalty Consensus released in February 2015, the average household is “involved” in 29 programs, but active in only 12.1.
CVS Health's Corporate Responsibility Makes Top 100 List
Last week Corporate Responsibility Magazine announced its 16th annual 100 Best Corporate Citizens List and CVS Health cracked the top 30, representing one of only three retailers that made the list this year. According to CR Magazine the 100 Best List documents 303 data points of disclosure and performance measures - taken from information in seven categories:
CVS/pharmacy Rewarding ExtraCare Members
Running low on shampoo, toothpaste, paper towels or cold medicine? Grab your free bag with purchase and start filling it up. CVS/pharmacy has announced a promotion for their ExtraCare Members giving them 30% off their purchase at all of their 7,800 store locations. All members have to do is go into their local CVS/pharmacy and scan their ExtraCare card at the ExtraCare Coupon Center and from now until May 26 they will receive a 30% coupon each week to use on more than 3,000 CVS/pharmacy exclusive items. In an article from Retailing Today, Cia Tucci, VP of store brands for CVS/pharmacy, said;
Ensure Your Third-Party Gift Cards are Properly Merchandised and in Stock
The third-party gift card segment has consistently been one of the fastest growing gift card distribution channels for the last seven years. Third-party can easily be your largest sales channel outside of your own stores. Actively engaging in third-party sales can increase your brand footprint, reaching consumers that may have not known about your brand otherwise. Having ongoing, frequent dialogue with your third-party aggregator is key to understanding what exactly their retail partners are doing to drive your gift card sales. The aggregators provide you with access to your sales, but do you know why your sales may be trending up or down? Ensuring that your third-party gift cards are properly merchandised and in stock is one of the most critical components to why your sales may be trending positively or negatively. If your gift card is not available when a customer wants to buy it, you have a lost a sale and a visit to your establishment. Here is a list of additional questions to consider when analyzing your third-party program: