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Gift Cards as Loyalty Rewards will Blow You Away

Working in the B2B and corporate side of the gift card industry, this story caught my eye as it’s a clear indication of the power of gift cards as a consumer promotion and spending incentive. As a wanna-be power-user of my loyalty rewards and savvy consumer, I’m drooling over this story. Here’s what Cardratings.com has to say about recent gift cards offers as loyalty rewards & credit card promotions.“Bonus offers on credit cards have never been juicier, said Cardratings.com founder Curtis Arnold, who has followed the industry for about 10 years. Arnold said he was "blown away" recently by an offer he received -- and quickly snapped up -- for the American Express Business Gold rewards card. He'll get $500 in gift cards if he charges $2,000 in the first three months, plus the card's $125 annual fee is waived for the first year.” Beyond how cool it is to get a free $500 gift card bucks, I know when I am given gift cards as an incentive or request them through my loyalty & rewards programs, I truly feel like it’s a “gift for ME”. When I receive and spend credit card style gift cards (open loop) cards, I tend to spend them on practical items, like food shopping or gas or not remember where I spent them or on what. For this reason, I much prefer closed loop or brand/retailer specific gift cards. This is likely why Amex offers gift cards from specific retailers, rather than just their own…they are much preferred by employees as incentives, loyalty rewards program users, and consumers for incentive and promotions. For more on
how credit card companies are using bonuses like gift cards to woo new customers, click here.    

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Are HRA's a Waste of Time & Money or Money Well-Spent?

From our eNews: Waste of Time & Money or Money Well-Spent? When creating our eNews, we sometimes come across information a little outside of health specific gift card news; this is such a piece.
We have seen writings representing both sides of the debate over health risk assessments and their value to an organization, and we feel that
this article outlines some great viewpoints and information. We're glad you stopped by! Leave a comment to voice your opinion or share an HRA success story ...
waste or worth it?

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From our Q2 Industry Trend Report: Are you an online retailer ...or Not?

In our constant efforts to stay apprised of up and coming gift card technologies, GiftCard Partners recently investigated which of the Top 50 Retailers(1) are accepting gift cards as payment online. We found that over half of the Top 50 retailers do. Among those that don’t, they are primarily restaurants or drugstores. Getting in touch with your gift card e-retail side is now more important than ever. Wide-spread broad-band across America has contributed to an increase of internet users, from 55% to a whopping 84% in the last 10 years(2). Not only will adopting online gift card redemption enhance customer convenience, increase sales, and amplify loyalty; it is also a foray into the mobile internet realm, which is predicted to overtake desktop internet usage by 2013(3). No matter the size of your business, not accepting online gift card redemption is a missed opportunity to engage with customers via their potential preferred researching and buying method. Other opportunities include: * Decrease  in breakage (if they are in your breakage #’s they are lost customers)

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As Unemployment Drops, Employee Retention Becomes Crucial

This interesting Canadien article pointed out a seemingly obvious but interesting point.  As unemployment rates drop employees gain an advantage over employers in terms of the job search.  Employers find during these times of transition, when the unemployment rate is dropping and employees tend to start to look around the job market, that they need to ensure that their employees stay happy.  How to keep employees happy? Incentive programs! A poll of 429 businesses found that more often than not, business owners count on employee incentive programs to draw and maintain motivated employees.  Increased employee motivation is the top priority of 88% of respondents.  Gift cards are an incredibly effective way to motivate your employees.  They are easy to administer and use, they hold trophy value, and show true thought when given from employers to employees.  How high on your priority list is employee motivation this year? How do you incent your employees?  
For more information on employee motivation in the coming year click here.

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Trend Watch: National Retailers Convene at World's First Digital Gifting Event

GiftCard Partners' Deb Merkin attended the CashStar Digital Gifting roundtable and said it was jammed packed with great market research and the roundtable discussion was invaluable. CashStar’s Retailer Roundtable brings together leading analysts, technologists, thought leaders and a myriad of retailers to discuss the future of digital gifting.
CVS/pharmacy and
Brinker, 2 of our clients will be present and taking part in this roundtable! Digital gifting has altered the way the B2B gift card market progresses, with efficiencies for the retailer, buyer and the end consumer, while directly tying in with mobile and
social media initiatives… We look forward to seeing the results of this meeting in the coming weeks. PORTLAND, Maine, Jul 14, 2011 (BUSINESS WIRE) -- CashStar, the digital gifting and incentives company, today announced that it has brought together the industry's top influencers and retailers for the world's first event exclusively focused on the e-gifting industry. Taking place today in CashStar's headquarter city of Portland, Maine, the CashStar Retailer Roundtable has brought thought leaders together to brainstorm the future of digital gifting with a focus on mobile and social channels.
Click to read more about this landmark digital gifting event.

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