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Keeping Loyalty Alive: Loyalty Program Ideas for the New Year

Loyalty Programs are an important facet of the incentive industry for B2B gift cards or buying gift cards in bulk. Gift cards have been touted as one of the most coveted gifts in universe (well, pretty much). Are you offering gift cards for reward points as a way to keep your loyalty program alive with customers? In a recent article “5 Ways to Keep Loyalty Points from Expiring”, it’s noted that the massive quantities of rewards points that consumers hold “has created a headache for the companies that offer them”.  BUT – aren’t these “loads of points” also an opportunity for loyalty programs to try to engage customers 1 last time? Will offering highly coveted gift cards for points get these folks back in the game? Surely the engaged customer is more valuable than the dormant one. This article highlights great ways for consumers to keep their points in play, but these tactics should also be looked at as strategies, by the programs themselves, to promote the ongoing use of their program. Consumer or program provider…
take a look at these loyalty program strategies for the new year. Source:
The Toronto Star:
5 Ways to Keep Loyalty Points from Expiring

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Minimizing Holiday DUI's with Gift Cards

The Ventura, CA community is taking innovative steps to minimize drunk driving this holiday season. A group of Ventura County bars and restaurants is taking part in a safety rewards program funded by a local government grant. The participating businesses are giving away small spot rewards, such as gas cards to dedicated designated drivers throughout the holiday season. Larger items are also raffled off during special drawing nights. The program rewards good drivers, but has also garnered the support of the community by making the roads safer and putting citizens at ease during the holidays, knowing that drivers are being incented to stay safe. Does your community use these types of rewards for good behavior? Should we need to use spot safety rewards to keep citizens within the rules of the law? Let us know what you think, and leave a comment!  
To read more about the Ventura County DUI Safety Rewards Program click here.

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Targeting Smaller Workplace Incentives as a Strategy

In this slow recovering economy, trends in the incentive industry are leaning towards caution and scaled back rewards programs. Safety rewards, which used to garner large incentive travel programs, or other large rewards, are now are being scaled back to much smaller incentive rewards programs. According to the latest Incentive Research Foundation survey, incentive rewards program administrators' confidence levels are down to lows not seen since 2008. The survey indicated the following specifically about travel rewards programs:

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You Spoke – We Listened! Download the 2011 Gift Card Usage White Paper

GCP serves many kinds of incentive and gift card programs, including corporate health & wellness programs, workplace safety programs, employee motivation and recognition, benefits and sales incentives, and customer loyalty and rewards programs. This white paper is the result of a comprehensive survey and includes gift card usage success stories offered by HR professionals, sales managers, healthcare administrators, non-profit organization managers, and more. You will find this report full of innovative ways to incent and reward your employees, partners, customers, and volunteers to incentivize and build loyalty.
Click here to visit GCP’s 2011 Gift Card Usage Whitepaper page to download

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Employee engagement is down...what does this mean for your business?

It is widely known and accepted that employee engagement is critical to productivity and improving your company's bottom line.  As 2011 draws to a close and we look to 2012, and a (hopefully) improving job market, employment agency Randstad released some concerning numbers this week. In their annual "Employee Attachment Index" survey, which measures employee-employer attachment, it appears that employee engagement is decreasing and that many employees are looking to move on, as soon as the market is more stable.

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