GiftCard Partners Blog

Employee loyalty is at the lowest rates in recent memory. According to a recent CareerBuilder survey one in three currently employed individuals plans to leave their job by the end of the year. 76% of current employed people would leave their job if the right opportunity presented itself, although they are not actively looking for a new job. Other studies have also shown staggering turn-over rates, showing that the average company loses 20-50% of its workforce each year. These numbers show employees are disconnected to their jobs, and that employers are not showing reciprocal loyalty to their workers. As the recession still continues to affect the economy and the job market employees see down-sized benefits packages, cut backs on organizational spending that was previously invested in professional growth and training opportunities, and a lack of demonstrated commitment to employees.  Employee loyalty has declined, because if employees don't feel that their organization has invested in them, they will not invest their longterm professional commitment in the organization. Investing in employees, whether it is giving a small denomination restaurant gift card for a one year anniversary, or ensuring that employees continue learning and growing through professional development training, it is important to show employees that their organization cares about them.
How will you use loyalty rewards to improve your retention rate this year? For more information and ideas on how to show loyalty to your employees check out this Forbes article.

Using gaming to engage employees has been proven effective in a number of different scenarios. Here are three stages of the employment process where gamification has been successful. How does your company use gamification to engage employees?  

Motivating employees is about ensuring that your employees feel appreciated and supported by the organization. Showing your employees you care is the best way to get them to invest their time and energy into their jobs and make a difference. The most important piece of employee motivation is showing that appreciation and giving rewards in a way that works for the employee you are trying to reach. Quiet, hardworking employees do not want public attention drawn to them, but giving a gift, reward, or praise in a one-on-one atmosphere will show them appreciation and motivate them, rather than make them uncomfortable in front of their peers. To an innovative thinker, knowing a bit more about the "big picture" and how their work affects that makes a big difference. Taking time to provide them some more strategic information, in addition to a reward will go a long way. Analytical employees want to know how their piece fits into the greater puzzle, and want to be compensated based on the size of their piece. Giving them spot rewards, such as a restaurant gift card, for small achievements, and larger bonuses for reaching long-term goals will show this employee organizational appreciation, and motivate them into the future. Tailoring motivation and rewards to how an employee will best recieve the praise is important. If you reward and motivate an employee, but the delivery embarasses them, belittles them, or does not speak to their professional goals or intellecutal style the impact of the reward and motivation could be lost.
For more information on how to motivate effectively check out this Time Magazine article.

As the economy continues to improve, I for one am thinking about how and where to vacation this summer. On a personal level, I know I will grab up deals with extra gift card dollars wherever I can find them. And with professional interest, Harris Interactive’s recent survey (on behalf of Choice Hotels) seems like really great timing for the loyalty rewards market. The survey reports that out of  the 2,100 U.S adults that were surveyed, over 87% of Americans plan to travel for leisure this summer, and they report that if they had an extra $50 to spend on their vacation, they'd be most likely to spend it on:

No matter if you gave your mom a gift in person this past Sunday, sent her flowers, or just called to let her know you were thinking of her, the most important thing was that you sent her a personal message. 1-800-Flowers teamed up with celebrities and professional athletes this Mother's Day to send personalized messages to both their moms, and potential 1-800-Flowers customers. The celebrity Facebook posts about sending mom flowers on Mother's Day served as ads on sponsored pages encouraging consumers to do as the celebrities did, and use 1-800-Flowers's services, but they are also using social media in a dynamic way. Using Facebook as an advertising forum, while still staying true to the traditional form of personalized social media messages is a new trend. Chris McCann, President of 1-800-Flowers noted“Getting customers to tell stories is better than us telling the story,” and went on to comment about how Facebook is used to facilitate relationships. Those relationships can be between a retailer and a consumer, or between a mother and child. How did you celebrate your mom this Sunday? Did you use social media to let your network know just how much Mom means to you? Leave us a comment and let us know!  
For more information on unique usage of social media for mother's day campaign check out this New York Times Media Decoder blog post.