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Deborah Merkin

Author image of Deborah Merkin
Deborah Merkin, CEO and Founder of GiftCard Partners™, Inc. and Engage2Reward™ LLC, brings two decades of experience to the forefront of the gift card industry. Armed with a BS from University of Massachusetts Amherst and an MBA from Babson College, Deborah's career spans technology startups and corporate giants, including AT&T Capital and Staples. A pioneer in establishing and shaping lucrative new distribution channels, Deborah’s expertise grew through consultancy roles with Linens’N Things and CVS®. This journey marked her entrance into the gift card and incentives industry and ultimately laid the foundation for the conception of GiftCard Partners. A Certified Women Owned Business, GiftCard Partners was founded in 2005 and has received the prestigious Best and Brightest Company to Work For® Award for 10 years nationally. With a focus on assertiveness and balanced steadiness, Deborah continues to drive innovation and growth in the dynamic world of gift cards. Beyond her professional success, Deborah is deeply involved in community service, recently joining the board of JBBBS.org and previously serving on the board of JFSMW.org for 5 years.
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Recent Posts

Loyalty Rewards Trend Toward Health and Wellness

This year Maritz Motivation is having their own "12 days of Christmas," revealing the
12 most redeemed items from their loyalty catalog and trends in electronics buying. 42% of the recent survey respondents indicated that they will redeem loyalty points to fund holiday shopping. What these consumers are buying could indicate large buying trends for the holidays. The first 3 items have been revealed, but one of the overarching themes to seasonal electronics buying could play directly into the health and wellness programs geared toward the early part of next year. Here are 3 seasonal trends:

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Business is Booming at Boston Market

Boston Market has their biggest sales day of the year on Thanksgiving Day. They serve over one million people in that one day alone. That’s 400% more customers than usual. And now with more and more retailers opening on Thanksgiving Day, Boston Market is becoming the go to option for retailers to treat their employees that have to work the holiday. But Thanksgiving Day isn’t the only growth the restaurant chain has experienced. People are shifting away from fatty foods and have developed more of an interest in healthier menu items, such as rotisserie chicken. For Boston Market this shift has increased their sales by over 25% in the last few years. Boston Market is looking to expand in both the U.S., opening 12-15 more restaurants in 2015, and a possible international expansion in the Middle East.
 View the recent interview with Boston Market CEO, George Michel here. Boston Market has been serving up fresh, home-style meals and high quality sides since 1985. With more than 490 restaurants from coast to coast, Boston Market is also one of the largest providers of catering services in the U.S. and provides same day ordering and delivery and you can even
order online! Boston Market is just one of the many fun gift card brands offered by
GiftCard Partners and fits into just about any incentive program.

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Key Concepts to the ROI for Gift Cards

Gift cards are versatile and make as good an employee reward as they do a sales driver to promote your brand.
First Data has released its 2014 Consumer Insights Survey, and it shows that gift cards can do as much for sales numbers as they can for motivating employees toward organizational goals. Here are two key components from the survey.

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Evolving Past Employee Loyalty

Employee loyalty is harder and harder to come by these days. And it has been for a while. There's no such thing as working at the same place for 30-40 years and retiring with a pension anymore. So how can employers keep employees engaged and hungry for more within their current company?
You reward them. However, the rewards are no longer for longevity. No 5, 10 or 20 years of service luncheons. Since employee loyalty is no longer a motivator, with the average junior employee holding a single position for only an average of 18 months, it's time to evolve past employee loyalty.
Identifying desired behavior and rewarding execution and consistency is the new "loyalty." You can't help that careers are ever-shifting and people get restless (which is more encouraging in today's job market). So worry about what you can control. Make your employees the best they can be, and when they are, reward them for it. Use what is beyond loyalty, short term performance, to motivate your staff toward organizational goals. Employee loyalty doesn't need to be paramount to run a team full of people working well together towards a common goal. If longevity isn't in your organization's 2015 outlook, don't panic. Just find employee motivators you can control and look to performance, even short term, to reward employees for good work.

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Dangers to Avoid When Gifting Gift Cards

It’s no secret that gift cards are the most popular item on almost everyone’s wish list this year. Innovations in the gift card industry have made gift cards more secure and easier than ever to use. The average gifted gift card is around $50 and the most popular categories are restaurants, department stores, and coffee shops. Though your gift card will be a well-received gift, there are a few things you should know about this year’s gift cards before you make that final purchase:

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