Deborah Merkin
Recent Posts
Employee Investment is an Investment in Your Brand
Employees are your brand. They are the ultimate liaison between you and your customers. No customers, no business, so it's critical to make an employee investment and consider it an investment in your brand. In order to ensure your employees are the strongest representation of your brand you must create a culture of employee engagement. Here are three ways to do that.
3 Employee Motivation Tactics That Work
Employee motivation has gone way beyond the traditional cash bonus or employee of the month trophy. Employees want motivation programs that really dedicate them to their work and their peers. Here are three employee motivations tactics from B2BNewsNetwork to help you revamp your program.
Innovation Project 2015, A Lively Debate in the Payments Industry
Speedway Acquires Hess
On September 30, 2014, Speedway LLC, closed on its acquisition of Hess’ retail operations and related assets. This acquisition provides Speedway a significant growth opportunity by expanding their retail presence from 9 states to now 23 states throughout the East Coast and the Southeast regions. Over the next three years, Speedway will begin re-branding Hess stores to the Speedway identity, which is scheduled to begin early this year.
Gift Cards as an Incremental Sales Driver
Many retailers think of gift cards as a necessary item that gives consumers flexibility in purchasing and gifting. However, FirstData's
2014 Prepaid Consumer Insights Survey reveals that gift cards can actual hold the power to drive incremental sales for retailers, and the better news is that gift card sales are on the rise, with an 8% boost in sales between 2013 and 2014.
Incremental Sales Driver Gift cards drive incremental sales when consumers purchase past the value of the gift card. According to the FirstData study, in 2014 consumer spent an average of $23.41 over the amount of their gift card, up about $3 from 2013. As this consistent consumer behavior takes root, retailers can use gift card purchasing numbers to forecast this unique source of incremental revenue. The additional spending also represents the opportunity to gain new consumers and build a relationship with shoppers who wouldn't have otherwise entered the store. Using gift cards as a customer acquisition tool can help increase incremental revenue numbers that stem from gift cards and gifting.
Gift Card Popularity on the Rise Gift cards have long been a popular gift choice for those picky recipients and continue to offer consumers a safe gifting option that is easier on both the sender and receiver.
81% of consumers plan to spend the same or more in plastic gift cards, with
84% of consumers planning to purchase the same or more in e-gift cards. These strong numbers indicate a real opportunity for retailers to take advantage of the incremental revenue from extended spending on top of the value of gift cards. The flexibility of gift cards provides a desired convenience for consumers as well as a revenue opportunity for retailers. We want to know what gift cards do for your business? Leave us a comment.
