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Deborah Merkin

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Deborah Merkin, CEO and Founder of GiftCard Partners™, Inc. and Engage2Reward™ LLC, brings two decades of experience to the forefront of the gift card industry. Armed with a BS from University of Massachusetts Amherst and an MBA from Babson College, Deborah's career spans technology startups and corporate giants, including AT&T Capital and Staples. A pioneer in establishing and shaping lucrative new distribution channels, Deborah’s expertise grew through consultancy roles with Linens’N Things and CVS®. This journey marked her entrance into the gift card and incentives industry and ultimately laid the foundation for the conception of GiftCard Partners. A Certified Women Owned Business, GiftCard Partners was founded in 2005 and has received the prestigious Best and Brightest Company to Work For® Award for 10 years nationally. With a focus on assertiveness and balanced steadiness, Deborah continues to drive innovation and growth in the dynamic world of gift cards. Beyond her professional success, Deborah is deeply involved in community service, recently joining the board of JBBBS.org and previously serving on the board of JFSMW.org for 5 years.
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Recent Posts

Small Business Incentive Programs On the Rise

Small business incentive programs are growing rapidly. According to a recent article from Incentive Magazine, research conducted by the Incentive Federation revealed that a substantial amount of small businesses are now using rewards and recognition programs. The study asked businesses with at least $1 million in annual revenue about their goals, programs, awards they use, and how they measure whether or not their incentives are successful.  Most of the smaller firms that responded to the survey spend less than $50K annually on sales incentive programs, whereas firms with revenue of over $10 million spend significantly more annually on their incentive programs. When it comes to the type of reward, electronics came in as the most requested merchandise reward, followed by food and beverage and apparel. Other popular choices were sporting goods, luggage, watches, and home decor.  

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Time for Employee Recognition

According to Incentive Magazine, the number one reason employers and managers give for not practicing employee recognition is time. They don't have time, they can't find the right time, it's not effective if you do it too much or too little. There are a million reasons. But the reality is, employee recognition shouldn't take a lot of time, and with some planning and scheduling employee recognition can extend the time employees remain loyal to their organization.
1). Timely Employee Recognition- If an employee does something worth recognizing, make sure you execute on employee recognition in a timely manner. If you wait too long the recognition becomes stale and ineffective. Ensure ROI and trophy value for rewards by recognizing employees as soon as possible.
2). Doesn't Need to Take A Lot of Time- There's a misconception in the market that employee recognition is time consuming. However, if you have a regular recognition program, and rewards on site, recognition only needs to take a few minutes. Whether it's public or private employee recognition, it doesn't need to be a time suck.
3). Deliberate Frequency- Make employee recognition programmatic. That way employee expectations around recognition and rewards are set and can be met and/or exceeded. From a time perspective, deliberate recognition builds recognition into your calendar, rather than being disruptive. Making time for employee recognition will ensure ROI into any program that is approved and endorsed by management.  

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CVS Health and Target Announce Acquisition

CVS Health and Target Corporation recently entered into a definitive agreement for CVS Health to acquire Target’s pharmacy and clinic businesses. CVS Health is set to acquire Target’s more than 1,660 pharmacies across 47 states and operate them through a store-within-a-store format, branded as CVS/pharmacy. Target’s nearly 80 clinic locations will be rebranded as MinuteClinic, while CVS Health will open 20 new clinics in Target stores within 3 years of the acquisition being completed. These new clinics will be part of CVS Health’s overall plan to operate 1,500 clinics by 2017. CVS Health and Target plan to develop five to ten small, flexible format stores over a 2-year period as well, branded as TargetExpress and will include a CVS/pharmacy. This relationship will bring together two of the top retailers in the U.S. The complementary strengths, brands, and cultures will enhance the health care experience for Target shoppers while expanding CVS Health’s retail presence in new markets. This will allow CVS Health to reach more patients, and with their proven success of growing its business, the relationship is expected to benefit Target’s long-term traffic and sales growth. Target will center on continuing to deliver products and experiences to help guests eat well, be active, and find natural and clean label products. Read more about this exciting acquisition from the CVS Health Newsroom!

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Summer Gift Cards are the Go-To Gift

Summer gift cards are gaining popularity in the gift market this spring and summer. As individuals look for gifts for moms, dads, grads and newlyweds, gift cards continue to be the catch-all gift that's easy for the gifter and always a pleasant surprise for the giftee. The  infographic below from the Retail Gift Card Association reveals that 80% of gifters want their recipients to have the option to redeem online or in-store, showing that omnichannel flexibility is an overwhelming consumer concern. Since gift cards are flexible in nature, consumers want to ensure that recipients have as much flexibility in how and where they redeem as they do in what merchandise they redeem for.

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Employee Rewards They Really Want

Ever wondered what employee rewards your staff really want? While you know they may appreciate the sentiment of the reward, and even find the rewards fun, have you ever wondered, if they could pick anything, what the general employee response would be? In a recent study done by The Voucher Shop these hard-to-come-by desires are revealed. Even though these are results from across the pond, there's a lot to be gleaned applicable for American employees and households as well. Here are the top categories employees want to see in rewards from their employers:

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