Deborah Merkin
Recent Posts
The Real Price of Disengaged Employees
In recent years, the number of employees who do not feel appreciated at work has grown, and that could be a big problem for companies. When employees are dissatisfied for long enough, they’re more likely to look for another job, which means employers are stuck with high turnover and on-boarding costs.
How Incentives Promote Healthy Living in Value-Based Care
Promoting healthy behaviors has become part of the lexicon of healthcare in recent months, and that is due to several forces converging. The Centers for Medicare and Medicaid Services (CMS) has taken the lead in changing the way that healthcare services are provided and reimbursed, and this has been an initiative that has been underway for at least the last four years.
The Key to Employee Wellness: How to Form Lasting Habits
We can all agree that when it comes to employee wellness, we all want long-term results, not just quick-fixes. Sometimes, though, we can get trapped in the "now" mindset where we focus on getting ourselves and our employees physically, mentally and financially fit ASAP. The problem: ultimately, old habits die hard and employees may end up right back where they started, which means little to no ROI on the program for you.
Get to Know Your Customer: the Power of Customer Surveys
Every company wants to get closer to their customers, to get inside their heads and understand their buying process. Aside from learning telepathy, the next best thing is to ask them what you want to know. Customer surveys are a tool that many companies use to crack the code to what customers want and how to provide superior customer service.
3 Important Ways Incentives Help Your Safety Program Succeed
Safety programs are growing in popularity across all kinds of businesses. While they reduce accidents that can end up costing companies millions, they also promote a culture where employees are looking out for one another and the organization.