Deborah Merkin
Recent Posts
Multi-Channel Retailers, Gift Cards, and Profit Margins
The number of consumers shopping across multiple channels is expanding while retailers everywhere face margin challenges and an uncertain economy. Consumers will seek information both on-line, and through mobile technology but will only shop in the most convenient channel. Multi-channel retail has become theexpectation (and a competitive advantage). This strategy allows the company to be everywhere the consumer is shopping, and lowers the risk the shopper will inquire at their outlet, and spend their money elsewhere. The difficult part of multi-channel retail is making the transition and keeping up with the consumer trends. How are multi-channel retailers reacting to this change in consumer shopping?
Look for GCP and innovative insights at the IMA Summit
Next week at the Incentive Marketing Association Annual Summit look for GiftCard Partners' Cheif Operating Officer Deb Merkin to moderate a panel entitled: "Challenges of Moving Bulk eCerts/mCerts Through the Distribution Pipeline." The session will discuss the challenges and benefits of eCert and mCert technology and how they can and are expanding the incentive gift card market. Deb will be moderating a panel of industry experts in discussion on this cutting edge topic. The session will take place on Tuesday August 9th from 1:45 until 2:45.
For more information check out the IMA Summit schedule here.
As Unemployment Drops, Employee Retention Becomes Crucial
This interesting Canadien article pointed out a seemingly obvious but interesting point. As unemployment rates drop employees gain an advantage over employers in terms of the job search. Employers find during these times of transition, when the unemployment rate is dropping and employees tend to start to look around the job market, that they need to ensure that their employees stay happy. How to keep employees happy? Incentive programs! A poll of 429 businesses found that more often than not, business owners count on employee incentive programs to draw and maintain motivated employees. Increased employee motivation is the top priority of 88% of respondents. Gift cards are an incredibly effective way to motivate your employees. They are easy to administer and use, they hold trophy value, and show true thought when given from employers to employees. How high on your priority list is employee motivation this year? How do you incent your employees?
For more information on employee motivation in the coming year click here.
Potential Pitfalls of the Daily-Deal
Daily deal sites are increasingly popular with consumers across the country, however they are posing increasing problems with the retailers who offer these "too good to be true" deals. Be careful how your company interacts with daily deal sites so they attract more customers, and don't cost your business too much potential revenue. For example, if you give gift cards away at a discount is that too much free money? Here are some tips to success in the daily deal arena:
Interesting Ways to Engage Customers or Promote Products with QR Codes
QR Codes, originally created in 1994 by the Japanese corporation Denso-Wave, have become a ubiquitous tool in modern marketing. They effortlessly bridge the gap between physical and digital realms, allowing businesses to deliver messages, coupons, gift cards, or direct links to websites. As their usage continues to rise, let’s explore some innovative ways QR Codes can engage customers and promote products.