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Deborah Merkin

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Deborah Merkin, CEO and Founder of GiftCard Partners™, Inc. and Engage2Reward™ LLC, brings two decades of experience to the forefront of the gift card industry. Armed with a BS from University of Massachusetts Amherst and an MBA from Babson College, Deborah's career spans technology startups and corporate giants, including AT&T Capital and Staples. A pioneer in establishing and shaping lucrative new distribution channels, Deborah’s expertise grew through consultancy roles with Linens’N Things and CVS®. This journey marked her entrance into the gift card and incentives industry and ultimately laid the foundation for the conception of GiftCard Partners. A Certified Women Owned Business, GiftCard Partners was founded in 2005 and has received the prestigious Best and Brightest Company to Work For® Award for 10 years nationally. With a focus on assertiveness and balanced steadiness, Deborah continues to drive innovation and growth in the dynamic world of gift cards. Beyond her professional success, Deborah is deeply involved in community service, recently joining the board of JBBBS.org and previously serving on the board of JFSMW.org for 5 years.
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Recent Posts

Incentivizing School Kids?

Schools are now incentivizing students for higher test scores, college admittance, after school study programs, and even good attendance.  But some parents are now wondering what incentives take it too far. Some schools have fun, experiential incentives, such as a teacher dunk-tank, or a friday afternoon carnival, to acknowledge students' hard work, and incent them to continue the good behavior. Other schools are using cash incentives or expensive material incentives (such as a laptop, or iPad) to reinforce good behavior. Some parents feel that these lavish incentive gifts are going too far.  Do you think kids can handle the same level of incentives offered to their parents? What happened to offering kids a gift card to their favorite lunch spot, or a class breakfast for good behavior. Is this the way we want to teach our kids to learn, or is it okay as long as it raises test scores and ensures entrance to college? Can we incent our kids like adults, or is it teaching them the wrong lessons? Should we stick to small denominations of gift cards, or are the bigger better rewards really the right way? Let us know what you think by leaving us a comment.  
To find out more about parental concerns regarding student rewards click here.

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"Careful" "Controlled" Holiday Spending to Come

Even though it is not yet Halloween financial analysts and retail experts are already working to predict holiday spending.  With an unstable economy and uncertain times ahead most shoppers will be keeping tight budgets, and not making extravagant purchases.  According to a recent Accenture survey "One quarter of shoppers (24 percent) plan to have a 'thrifty' holiday season and one in five (18 percent) admit that they will be 'focused on necessities', just 6 percent admit to planning 'extravagant' or 'unrestrained' holiday spending." In this type of market, where consumers are being conservative with their holiday budgets gift givers want to ensure that they give "targeted" gifts.  These are gifts where the givers' dollar is stretched and the giver is sure the receiver is going to use and enjoy the gift.  Gift cards are great examples of "targeted" gifts, they are meaningful, and guaranteed to be enjoyed.  Allowing a friend or employee to enjoy dinner with their family, or to splurge on a new outfit is a win/win; a low risk purchase for the giver and a high reward for the receiver. With 43% of survey respondents claiming that they have less income than last year, and historic economic swings, it is going to be a year of low risk gift purchases. Remember the value of gift cards as you make your holiday purchases this year, whether it be for your friends, or employees.  
For more information on the recent Accenture survey click here. 

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Unlocking Business Potential: Elevating Sales with Tailored Gift Card Management

In today’s competitive landscape, gift card programs are no longer just a convenient gifting option—they’re a strategic tool to amplify sales, foster loyalty, and expand brand visibility. By partnering with experts like GiftCard Partners, businesses can streamline their gift card programs, driving tangible growth and deeper customer engagement with powerful gift card marketing strategies.

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Another Piece of Evidence: Cash Not Always the Best Reward

Another study out this week, by the Incentive Research Foundation shows again, what the GCP team has known for years, cash incentives are not always the most effective.  According to this new research non-cash incentives such as merchandise, travel, and gift cards prove more effective than cash rewards.  Employees find them to be more valuable.  They drive more competition in today's tough economy, and are viewed as a special treat, rather than cash that could be spent on bills, or groceries.  Non-cash incentives must be used for a special occasion, whether it is a trip, or "free" merchandise purchased through a gift card. The trophy value of gift cards and other non-cash incentives is also important in today's economy.  No one wants to lose their job, or feel as though their job is in danger, these kinds of incentives serve as better reinforcement of behavior than cash.  Employees take more notice of other employees receiving non-cash incentives, rather than a check that is often included in an employees regular paycheck.   So when beginning to think about end of quarter, or end of year bonuses and rewards, think outside the "cash box."  
For more information on the Incentive Research Foundation study click here.

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Google Wallet, gaining steam, revolutionizing payment

It's baack, we have blogged about it before, but now it walks among us, so it seems time to revisit Google Wallet.  It is the first smart phone app, only available on a very select few smart phone models, that allows you to complete payment transactions using your phone, instead of a credit card, or the prehistoric form of payment, cash.  Google wallet is revolutionizing commerce, and how people recieve rewards.  Imagine how easy it would be for a company running a health and wellness program to simply place electronic CVS/Pharmacy gift cards in their employees' Google Wallet accounts, instead of going through the hassle of ordering physical cards, and having to have the cards activated. As revolutionizing as Google Wallet could be, it will still take time to catch on.  For one, it is not yet widely available, and it would be a bit of a stretch to say that people will switch cell phones, or even carriers for this technology.  Additionally, it remains to be seen how many consumers will actually use the technology, given that a wide margin have expressed discomfort in using mobile technology for financial purposes, give the possibilities of identity theft and hacking. Google Wallet will revolutionize commerce, and the face of the gift card industry, just not immediately.  
For more information on Google Wallet, from someone who has actually tested the technology, click here

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