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Deborah Merkin

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Deborah Merkin, CEO and Founder of GiftCard Partners™, Inc. and Engage2Reward™ LLC, brings two decades of experience to the forefront of the gift card industry. Armed with a BS from University of Massachusetts Amherst and an MBA from Babson College, Deborah's career spans technology startups and corporate giants, including AT&T Capital and Staples. A pioneer in establishing and shaping lucrative new distribution channels, Deborah’s expertise grew through consultancy roles with Linens’N Things and CVS®. This journey marked her entrance into the gift card and incentives industry and ultimately laid the foundation for the conception of GiftCard Partners. A Certified Women Owned Business, GiftCard Partners was founded in 2005 and has received the prestigious Best and Brightest Company to Work For® Award for 10 years nationally. With a focus on assertiveness and balanced steadiness, Deborah continues to drive innovation and growth in the dynamic world of gift cards. Beyond her professional success, Deborah is deeply involved in community service, recently joining the board of JBBBS.org and previously serving on the board of JFSMW.org for 5 years.
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Recent Posts

Employee engagement is down...what does this mean for your business?

It is widely known and accepted that employee engagement is critical to productivity and improving your company's bottom line.  As 2011 draws to a close and we look to 2012, and a (hopefully) improving job market, employment agency Randstad released some concerning numbers this week. In their annual "Employee Attachment Index" survey, which measures employee-employer attachment, it appears that employee engagement is decreasing and that many employees are looking to move on, as soon as the market is more stable.

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Are Year-End Rewards Coming Back?

As the economy starts to recover and 2011 comes to a close, more employers are bringing back the year-end reward. This often comes in the form of a bonus or a small gift. These types of rewards had tapered off during the recent recession, but are now coming back to the workplace. According to a new Careerbuilder.com survey, 40% more employers are planning to give bonuses this year, which is a 7% increase from 2010. What is almost more compelling is that 73% of that group is giving the same amount of year-end reward as last year, with 14% of employers giving an increased reward from 2010. This survey and similar research have proven that simple rewards are appreciated and motivating to employees. 81% of employees think that rewards are a nice thing to do for employees but should not be expected, so giving small simple rewards such as small bonuses, or a small denomination gift card, will still provide the motivation and desired outcome employers are looking for. So, as 2011 winds down, make your employees a priority in planning for 2012 and let them know how much they matter to your company.  
To learn more about the comeback of year-end rewards check out the ThomasNet News article.

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Tips for Shopping with your Mobile Wallet

As mobile wallet technology becomes more common, and more retailers begin accepting programs like Google Wallet and MasterCard PayPass it is important to know how and when to use your mobile wallet technology. These tips will help maximize your experience AND keep your financial information secure.
Tap-and-pay systems: Systems like Google Wallet and MasterCard's PayPass are going to only gain momentum. The technology is improving (for instance moving away from a tap, and more towards a wave motion), and the types of locations accepting this form of payment is increasing. How different would it be to do away with metro card systems for public transit, and simply be able to swipe your SmartPhone? It may happen sooner than you think.
PayPal mobile payments: Mobile banking apps such as these allow you to make purchases, and even in some cases, transfer funds without disrupting your life. You can order pizza and pay from the couch, or even transfer bonus funds from your company to your employees, making year-end bonuses instant and convenient.
Roaming credit card readers: These devices allow small businesses and organizations, such as a Girls Scout troop in Ohio (who boasted a 13% increase in cookie sales) to use credit cards without paying a prhibitive fee. These credit card readers come at either a nominal fee (usually a small percentage of each sale) or free to the user. And don't fear about the initial security concerns, readers encrypt financial information before transmitting to the bank. Mobile wallet technology is growing, so make sure you know the basics of how to use it, when to use it, and which products to take advantage of.
For more information on mobile wallet technology check out the article in U.S. News and World Report.

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Keeping Workers Happy During Holiday Shifts

For many small businesses staying open on the holidays is a key way to compete with major retailers. In doing so, this often causes obvious strain on employees and employee relations. It is essential to the success of the company that these difficult situations are handled properly, and that employees needs are kept in mind. There are some pretty simple ways to say "thank you" to employees. When assigning holiday shifts, keep flexibility in mind. Things like allowing employees to request certain shifts or switch off holidays among employees can go a long way toward boosting morale and making workers feel appreciated. Another way to say "thank you" is by giving small denomination gift cards, as a token of appreciation. Giving small gift cards is like a small bonus, and the trophy value makes employees feel like they have done enough to earn something as a reward. This motivates employees beyond the holidays, and into the new year. Be sure to be sensitive to your employees this holiday season and it will benefit your organization long after the holidays have ended.  
To read more about employee rewards and holiday shifts check out the Fox Business article. 

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Gift Card Marketing as an Advertising Strategy

Retailers' preparation for the holiday shopping season is now in full swing, and as retailers look for last minute ways to boost their year end revenue; gift marketing becomes a very effective option.  Gift marketing uses gift cards as a device for loyalty and rewards. Giving bonus gift cards to shoppers for spending a certain amount turns a gift card from a one-transaction device into a revenue boosting loyalty device that keeps shoppers coming back. It shows appreciation and gives the essential value-added incentive that shoppers look for as they shell out their holiday gift spending.

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