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Deborah Merkin

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Deborah Merkin, CEO and Founder of GiftCard Partners™, Inc. and Engage2Reward™ LLC, brings two decades of experience to the forefront of the gift card industry. Armed with a BS from University of Massachusetts Amherst and an MBA from Babson College, Deborah's career spans technology startups and corporate giants, including AT&T Capital and Staples. A pioneer in establishing and shaping lucrative new distribution channels, Deborah’s expertise grew through consultancy roles with Linens’N Things and CVS®. This journey marked her entrance into the gift card and incentives industry and ultimately laid the foundation for the conception of GiftCard Partners. A Certified Women Owned Business, GiftCard Partners was founded in 2005 and has received the prestigious Best and Brightest Company to Work For® Award for 10 years nationally. With a focus on assertiveness and balanced steadiness, Deborah continues to drive innovation and growth in the dynamic world of gift cards. Beyond her professional success, Deborah is deeply involved in community service, recently joining the board of JBBBS.org and previously serving on the board of JFSMW.org for 5 years.
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Recent Posts

Inspiring a Healthy Workforce in 2024

As we move into 2024, the importance of health and wellness incentives in the workplace has never been more critical. This article highlights how creative and engaging approaches to employee wellness can lead to a healthier and more productive workforce.

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Holiday Gift Cards- Use Them or You May Lose Them

Total holiday spending on gift cards last year totaled $27.8 billion. And if history is bound to repeat itself, 25% of that gift card money will remain unspent by the end of 2012. Gift cards are a very popular holiday gift. They are convenient for the giver and stress free for the receiver. However, gift cards tend to be forgotten as the holiday season winds down, and recipients are less likely to spend the balances as the year goes on. So what happens to unused gift card balances? The Securities and Exchange Commission allows retailers to count unused gift-card balances as income once they can reasonably say the card won't be redeemed. Some states require unused gift cards to go to an unclaimed-funds accounts, or put a time limit on the validity of gift cards. Beyond the reasonable timeframe to claim unused balances, retailers can use the balances for general purposes. So, as we move further into 2012, consider this a friendly reminder to spend your holiday gift card balances sooner rather than later.
For more information check out the TheStreet.com.

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Using Health and Wellness as a Public Relations Tool

CITGO Petroleum is using local health and wellness programs as a fantastic opportunity to highlight their local efforts and community involvement in America. CITGO is giving Lehigh Valley Health Network $5,000 in small denomination gift cards as part of CITGO's "Fueling Good" program. This program uses CITGO gift cards as small rewards for individuals involved in the Lehigh Valley Health Network's Health and Wellness program. The gift cards lower program costs for Lehigh Valley Health Network and allow them to continue their important work. Gift cards are an extremely effective tool for use in health and wellness programs. They help reward participants for desired behavior, and don't cost the program administrator that much. As is the case in this situation, gift cards are also a great way for program sponsors to get involved with health and wellness programs. CITGO was able to come in and help facilitate the positive program, while gaining favorable publicity.  
To learn more about the Lehigh Valley Health Network's Health and Wellness program and the partnership with CITGO Petroleum click here.

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5 Tips to Keep Your Employees Motivated in 2012

Think of these 5 tips as your new year's resolutions as an employer. As 2012 goes into full swing and the economy and job market continues to struggle and maintain instability it is important for the success of your business and your employees that you keep employees motivated this year. 1. Act as a role model to employees, this will help inspire them and help employees realize their work passions. 2. Clearly define the organizational vision, mission and strategy as well as employee goals and objectives. This helps keep motivation specific and focused. 3. Delegate challenging and meaningful work. Minimizing busy work, and maximizing meaningful projects helps employees see their direct impact on the company. 4. Create individualized personal development plans with employees. This shows employer dedication and commitment to employees. 5. Monitor employees progress toward goals and reward good behavior. Rewards do not need to be big, a small denomination gift card can be just enough to reinforce the good behavior without costing the company too much.  
For more on how to motivate employees check out the Forbes.com article.

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How to Avoid Getting Your Customer Loyalty Strategy Wrong

Customer loyalty is key in the market companies currently compete in. Not only is the economy still recovering from a major recession, but the pace of media messaging causes consumer fragmentation that has never been seen before. Maintaining customer loyalty can make or break companies and their bottom lines. Here are three ways companies often get customer loyalty and brand loyalty programs wrong:

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