Deborah Merkin
Recent Posts
"Stick" Deterrents Gain Popularity
22% of employers who use financial incentives in their health and wellness programs are structuring them as penalties. After all the studies done over the last few years proving that "carrot" incentives are more effective at motivating employees to a healthy lifestyle than stick deterrents." Still stick incentives are up 4% from 2013 and employees with extenuating health circumstances risk a steep tax penalty from the Affordable Care Act, along with the penalty from their employer. Employees with minor health issues like decreased lung capacity from asthma cannot change how their lungs work. Their condition cannot be improved through exercise and won't change no matter how healthy their diet is. So is it fair to potentially tax them and charge them organizational penalties? This is one of the ways carrot incentives help drive employees to their best state of health. Incentivizing health improvement shows support of employee efforts regardless of if they are in perfect shape. It shows appreciation for the effort as well as the result. If you are considering health and wellness incentives, consider a carrot over a stick and reward your employees' healthy efforts all year round.
For more information about stick deterrents and carrot incentives check out this article from 22WWLP.
Summertime Employee Motivation
The weather is getting warmer and employees minds are starting to wander to that summer vacation to the beach or the lake. Springtime is the perfect time to devise a way to keep employees focused and motivated from Memorial Day to Labor Day. Variety is the name of the game with employee motivation, the key to success is finding a reward that everyone likes. Here are a few ideas:
Happy Employees Translate into Happy Customers
April is customer loyalty month, but we need to remember that the root of the customer loyalty lies not in the customer themselves but in their brand experience. Customers are loyal when they have positive brand experiences with happy employees who are knowledgable and motivated doing their jobs. Here are a few ways to keep your employees motivated and promoting a positive brand experience to keep customers loyal:
Workplace Wellness Can Save Serious Cash
Poor employee health is never a good thing. However, did you know that if you don't maintain workplace wellness it can cost your company between $1900 and $2250 in lost revenue per employee per year. Maintaining workplace wellness not only keeps employees healthy and keeps productivity at its peak but it can also keep employee morale up. Happy, healthy employees are productive, loyal employees so workplace wellness can go farther than you think. Check out the infographic below for more information on the benefits of workplace wellness.
Starbucks: Mobile Payments Pioneer
Everyone's walked into (and presumably grabbed a coffee from) a Starbucks at least once. In many American cities you can't stand on a street corner without seeing that Mermaid logo somewhere in your 360 degree view. Starbucks has led the way in a lot of areas including employee compensation, employee training and consumer experience. Starbucks cares so much about consumer experience that they offer a full feedback loop with consumers and their app is so well designed that it has made them a (if not the) leader in mobile payments. The Starbucks app combines mobile payments and their loyalty program enables them to get consumers through the line faster, reward them for repeat purchases and streamline the consumers' checkout process. Starbucks is the mobile payments ideal, as it exists to enhance a consumers' experience at the point of sale. Setting aggressive goals to almost double their mobile payment transaction this year is what makes Starbucks an example for mobile payments across the board. Since consumers are so attached to their cell phones, bringing the check out process to their device is a great way to ensure the revenue potential skyrockets.
For more information on Howard Shultz' view on mobile payments head over to Bloomberg Businessweek.