Deborah Merkin
Recent Posts
Summertime Employee Motivation
The weather is getting warmer and employees minds are starting to wander to that summer vacation to the beach or the lake. Springtime is the perfect time to devise a way to keep employees focused and motivated from Memorial Day to Labor Day. Variety is the name of the game with employee motivation, the key to success is finding a reward that everyone likes. Here are a few ideas:
Happy Employees Translate into Happy Customers
April is customer loyalty month, but we need to remember that the root of the customer loyalty lies not in the customer themselves but in their brand experience. Customers are loyal when they have positive brand experiences with happy employees who are knowledgable and motivated doing their jobs. Here are a few ways to keep your employees motivated and promoting a positive brand experience to keep customers loyal:
Workplace Wellness Can Save Serious Cash
Poor employee health is never a good thing. However, did you know that if you don't maintain workplace wellness it can cost your company between $1900 and $2250 in lost revenue per employee per year. Maintaining workplace wellness not only keeps employees healthy and keeps productivity at its peak but it can also keep employee morale up. Happy, healthy employees are productive, loyal employees so workplace wellness can go farther than you think. Check out the infographic below for more information on the benefits of workplace wellness.
Starbucks: Mobile Payments Pioneer
Everyone's walked into (and presumably grabbed a coffee from) a Starbucks at least once. In many American cities you can't stand on a street corner without seeing that Mermaid logo somewhere in your 360 degree view. Starbucks has led the way in a lot of areas including employee compensation, employee training and consumer experience. Starbucks cares so much about consumer experience that they offer a full feedback loop with consumers and their app is so well designed that it has made them a (if not the) leader in mobile payments. The Starbucks app combines mobile payments and their loyalty program enables them to get consumers through the line faster, reward them for repeat purchases and streamline the consumers' checkout process. Starbucks is the mobile payments ideal, as it exists to enhance a consumers' experience at the point of sale. Setting aggressive goals to almost double their mobile payment transaction this year is what makes Starbucks an example for mobile payments across the board. Since consumers are so attached to their cell phones, bringing the check out process to their device is a great way to ensure the revenue potential skyrockets.
For more information on Howard Shultz' view on mobile payments head over to Bloomberg Businessweek.
Self-Driven Employee Motivation Pays Off Big
On the surface hiring "selfish" employees doesn't seem like a great idea. They can lack a "team player" mentality, can be out only for themselves and can be totally unwilling to collaborate and listen to other people's ideas. The counterargument to that is that "selfish" employees are highly motivated and know what they want to succeed. Knowing that an employee is self motivated allows their employer to play to their personal goals and motivate them efficiently and effectively. Offering small denomination gift cards for reaching small goals at work, that will help them reach small milestones in their personal life are a great way to get a self-centered employee working hard and accomplishing your company goals. If you have a runner on staff training for a race a gift card to
GNC might be a great way to help them stay fit. If you have a car enthusiast an
AutoZone gift card may be a great way to keep them focused at work but excited to fix up the car in their garage. Find out what your employees do outside of work and help them create a work-life balance by motivating both parts of their like. Selfish may become self-motivated before you know it.
For more information on motivating self-driven employees check out Business Management Daily.