No matter if you gave your mom a gift in person this past Sunday, sent her flowers, or just called to let her know you were thinking of her, the most important thing was that you sent her a personal message. 1-800-Flowers teamed up with celebrities and professional athletes this Mother's Day to send personalized messages to both their moms, and potential 1-800-Flowers customers. The celebrity Facebook posts about sending mom flowers on Mother's Day served as ads on sponsored pages encouraging consumers to do as the celebrities did, and use 1-800-Flowers's services, but they are also using social media in a dynamic way. Using Facebook as an advertising forum, while still staying true to the traditional form of personalized social media messages is a new trend. Chris McCann, President of 1-800-Flowers noted“Getting customers to tell stories is better than us telling the story,” and went on to comment about how Facebook is used to facilitate relationships. Those relationships can be between a retailer and a consumer, or between a mother and child. How did you celebrate your mom this Sunday? Did you use social media to let your network know just how much Mom means to you? Leave us a comment and let us know!
For more information on unique usage of social media for mother's day campaign check out this New York Times Media Decoder blog post.
